With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll-free!

GE Answer Center®

800.626.2000

You can call any time. The GE Answer Center® service is open 24 hours a day, 7 days a week.

In-Home Repair Service

800-444-1845

We provide expert repair service, scheduled at a time that’s convenient for you.

Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit.

For Customers With Special Needs…

800.626.2000

GE will provide Braille controls for a variety of Monogram appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800-TDD-GEAC (800-833-4322) to request information or service.

Service Contracts

800-626-2224

With a service contract GE Consumer Service will still be there after your warranty expires.

With a multiple-year contract, you’re assured of future service at today’s prices.

Parts and Accessories

800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home.

VISA, MasterCard and Discover cards are accepted.

Further Service

If for some reason you are not happy with the service you receive, here are three steps to follow for further help.

First, contact the people who serviced your appliance. Explain why you are not pleased.

Next, if you are still not pleased, write all the details—including your phone number—to:

Consumer Relations

GE Appliances

Louisville, KY 40225

Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

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GE Monogram ZDW24 manual GE Answer Center