With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is
GE Answer Center®
800.626.2000
You can call any time. The GE Answer Center® service is open 24 hours a day, 7 days a week.
In-Home Repair Service
We provide expert repair service, scheduled at a time that’s convenient for you.
Our
For Customers With Special Needs…
800.626.2000
GE will provide Braille controls for a variety of Monogram appliances, and a brochure to assist in planning a
Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call
Service Contracts
With a service contract GE Consumer Service will still be there after your warranty expires.
With a
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their home.
VISA, MasterCard and Discover cards are accepted.
Further Service
If for some reason you are not happy with the service you receive, here are three steps to follow for further help.
First, contact the people who serviced your appliance. Explain why you are not pleased.
Next, if you are still not pleased, write all the
Consumer Relations
GE Appliances
Louisville, KY 40225
Finally, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
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