Questions? Before you call for service…
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| Before You Call For Service |
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| Gas Cooktop |
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| PROBLEM | POSSIBLE CAUSE |
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| BURNERS DO NOT | • Make sure electrical plug is plugged into a live power outlet. |
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| LIGHT OR SPARK | • Burner parts not replaced correctly. |
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| RANDOMLY |
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| • Slits in the burner heads may be clogged. |
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| BURNERS HAVE | • Burner parts not replaced correctly. See the sealed burner assemblies |
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| YELLOW OR |
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| • The combustion quality of burner flames needs to be determined |
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| FLAMES |
| visually. |
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| A. Yellow flames: Call for | B. Yellow tips on outer | C. Soft blue flames: Normal |
| service. | cones: Normal for LP gas. | for natural gas. |
| • If burner flames look like (A), call for service. Normal burner flames | ||
| should look like (B) or (C), depending on the type of gas. With LP | ||
| gas, some yellow tipping on outer cones is normal. | ||
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BURNER FLAMES | • Cooktop may be connected to wrong fuel type. Contact the person who | ||
VERY LARGE | installed your cooktop or made the conversion. |
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OR YELLOW |
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BURNER CONTROL | • When the knob is at the OFF position, it must be pushed down before | ||
KNOB WILL NOT | it can be turned, and it can only be turned in a counterclockwise | ||
TURN | direction. When the knob is at any other position, it can be turned | ||
| in either direction without being pushed in. |
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