TROUBLESHOOTING GUIDE - OPERATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

 

 

 

 

 

 

PROBLEM

 

WHAT TO DO

 

Opener does NOT run

• Check power source.

 

 

 

from Wall Button.

– Plug a lamp into outlet used for power head. If lamp works, power source is OK.

–If not, check fuse or circuit breaker.

•If power is OK.

–Check connections at power head terminals and at Wall Button.

•Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace.

 

Opener runs, but door

 

• Make sure carriage is engaged to carriage slide.

 

 

does NOT move.

 

– Place carriage lever in lock position.

 

 

 

 

• Check to make sure chain/belt is not broken or OFF its track.

 

 

 

 

• Check FORCE ADJUSTMENT (See section

6

). Door opener will NOT run more

 

 

 

 

than 30 seconds each way if door does not move.

 

 

Opener works from Wall

 

• Program remote control code into receiver memory (See section

 

).

 

 

 

7

 

 

Button, but NOT from

 

• Replace remote control battery (See section

 

 

 

).

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

remote control.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control has

 

• Relocate remote control inside car and or point remote control at garage door.

 

 

less than 25 feet

 

• Replace battery (See section

8

).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

operating range or no

 

• Reposition door opener antenna.

 

 

operation.

 

• Red LED blinks while button is being pushed or LED does not come ON - battery is

 

 

 

 

low, replace battery.

 

 

Safe-T-Beam®System

 

• If an operational problem exists, and opener will not run closed. The opener can be

 

 

malfunction.

 

forced to close as follows (See section

 

 

 

). Hold the wall control button down until

 

 

 

5

 

 

 

 

 

door is completely closed.

 

 

OR

 

• Disconnect the Safe-T-Beam®System from the opener and contact an authorized

 

 

 

 

Genie® Dealer or The Genie Company at 1-800-35-GENIE.

 

 

Door starts down, then

 

• If a NEW installation, check Door Arm position, (See section

 

).

 

 

 

2

 

 

STOPS and goes back

 

• Check Safe-T-Beam®system for beam obstruction or misalignment of lenses.

 

 

up.

 

Realign or replace Sensors. (See section

 

 

 

)

 

 

 

 

 

 

 

 

 

 

3

 

 

 

 

• Check if Safe-T-Beam®Red LED is flashing.

 

 

 

 

• Check "CLOSE FORCE" adjustment (See section

 

 

).

 

 

 

 

 

 

6

 

 

 

 

• Check garage door for binding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door starts down, then

 

• Check CONTACT REVERSE (See section

 

).

 

 

 

 

 

 

 

6

 

 

STOPS before it is

 

• Check garage door for binding.

 

 

closed.

 

• Wires shorted. Staples can cut insulation and short wires. Repair or replace.

 

 

OR

 

• Check "CLOSE FORCE" adjustment (See section

6

).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door will only open.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door starts up, but

 

• Be sure door, opener, and springs are in good repair, properly lubricated and

 

 

STOPS before it’s

 

balanced (See maintenance section).

 

 

completely open.

 

• Check "OPEN" limit setting (See section

 

).

 

 

 

 

 

6

 

 

 

 

• Check "OPEN FORCE" adjustment (See section

 

 

 

).

 

 

 

 

6

 

 

 

 

• WARNING: If you suspect a problem with the garage door hardware or springs, contact

 

 

 

 

an authorized Genie® Dealer or a trained door system technician, or contact The Genie

 

 

 

 

Company at 1-800-35-GENIE.

 

 

Door will only run in

 

• Check door balance, condition, and door spring.

 

 

close direction.

 

• Check "OPEN FORCE" adjustment (See section

6

).

 

 

 

 

• WARNING: If you suspect a problem with the garage door hardware or springs, contact

 

 

 

 

an authorized Genie® Dealer or a trained door system technician, or contact The Genie

 

 

 

 

Company at 1-800-35-GENIE.

 

 

Door opener starts for

 

• Was a remote control lost or stolen? Erase all remote control codes from receiver

 

 

no reason.

 

memory and reprogram (See section

 

).

 

 

 

7

 

 

 

 

• Button stuck on wall control or remote.

 

 

 

 

• Check CLOSE limit switch setting (See section

 

).

 

 

 

 

6

 

 

 

 

• Wires shorted. Staples can cut insulation and short wires. Repair or replace.

 

 

 

 

 

 

 

 

 

 

 

Noisy operation.

 

• Be sure all fasteners are tight.

 

 

 

 

• Be sure door and opener are in good repair, properly lubricated and balanced (See

 

 

 

 

monthly maintenance section).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PN# 36420Supplement, 10/27/2008

27

 

Page 26 Page 28
Page 27
Image 27
Genie 1042 manual Troubleshooting Guide Operation, Problem What to do
Page 26 Page 28

1042 specifications

The Genie 1042 is a versatile and efficient aerial work platform designed to meet the demands of various industries, from construction to maintenance and operations. This compact boom lift is renowned for its remarkable lifting capabilities and user-friendly features, making it a favorite among professionals seeking reliability and performance.

One of the standout features of the Genie 1042 is its impressive working height, reaching up to 40 feet, and a horizontal outreach of 22 feet. This combination of height and reach makes it ideal for tasks that require working at significant elevations while still maintaining a solid base. The platform extends and retracts smoothly, providing operators with the flexibility to navigate around obstacles and access hard-to-reach areas effectively.

Powered by an efficient electric motor, the Genie 1042 operates quietly, making it suitable for indoor use and residential areas where noise restrictions may be a factor. The electric motor also offers zero emissions, aligning with modern environmental standards and preferences for greener equipment. Its compact design, with a width of just 4 feet, allows it to maneuver easily through standard doorways and tight spaces, enhancing its practicality on job sites.

Safety is a priority with the Genie 1042, featuring an intuitive operator control system and standard safety measures, including a tilt sensor and emergency stop buttons. The platform is equipped with guardrails, ensuring operator security while working at height. The sturdy construction of the Genie 1042 also contributes to stability, enabling users to focus on their tasks without worrying about the integrity of the lift.

Additionally, Genie has incorporated advanced technologies into the 1042 model, including a diagnostics system that provides real-time feedback on the machine's performance. This feature enhances maintenance efficiency, allowing operators to monitor the health of the platform and address potential issues proactively.

In summary, the Genie 1042 embodies a combination of height, outreach, and compactness, backed by reliable electric power, advanced safety features, and intelligent technology. Whether used in construction, maintenance, or any other sector requiring elevated work, the Genie 1042 proves to be a formidable tool that enhances productivity while prioritizing operator safety and environmental responsibility.
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