18
Troubleshootingand FAQ
Question:
Whenbrowsing the Internet Radio I got themessage ‘Unformatted Channel’. Wh at does that mean?
Answer:
That’sbecause the station is closed.
Question:
Whycan’t I play the Music even when I have selected my Media Player?
Answer:
Pleasecheck whether you have shared the Music streaming of the entire new device in the Media Player
11in Windows XP or Vista. Please read setting th e Windows media player 11 on page 8
Question:
Whyis my player not streaming even I havedone the setup of the Windows media player 11?
Answer:
Pleasecheck if your PC or Notebook has gone to Hibernate mode. The Media streaming does not work in
thehibernate mode.
Question:
CanI download the music folder or music file to my
MusicPlayer
?
Answer
:No the device do not support musicfile download
Question:
Whatis Radio search? And am I required to subscribe to Radio search service for my Radio inorder to
listento Internet Radio?
Answer:
Radio search service provides online internet radio directory which aggregates tens of thousands of radio
stationsan d podcasts. The directory maintained by Radio search are updated time to time in order to make sure the
maximum level of accessibility of individual Internet Radio channel. Your Radio Radio is shipped with bundling
Radio search service to make sure customer have seamless user experience. So, customer
needs not haveindividual subscription for Radio search servi ce.
Question:
Howdo I connect my Radio to a Wi-Fi network?
Answer:
When you use a feature that requires an internet connection, like Internet Radio and Media Stream, the
Radio will automatically connect to available network. This process is called “Wi-Fi zero-configuration”. Once the
networkis connected, you can automatically enter into the function modes.
Question:
Whatis Radio Wi-Fi zero-configuration? How do es it work?
Answer:
Radio Wi-Fizero-configuration is an intelligent service used to provide end customer like you a harass-
freeuser experience on Wi-Fi setup. It will automatically connect to open Wi-Fi access point or load saved profiles.
Question:
Whatis Radio Wi-Fi profile?
Answer:
RadioWi-Fi profile is a configuration set for your Wi-Fi connecti on. It contains all the information you need to
accessa Wi-Fi access point. The profile helps you to ease the trouble to remember all the details regarding a ccess
point.
Question:
Whatis Wi-Fi setup wizard?
Answer:
Wi-Fisetup wizard will help you setup up Wi-Fi network in step by step manner in certain special case, like
whenyou access a fresh a ccess point with security protection for the very first time.
Question:
Howdo I bring up Wi-Fi setup wizard?
Answer:
WhenWi-Fi zero-configur ation is in progress, you can switch it to choose Wi-Fi setup wizard by press the
“NAVI”Knob on ce. Also, you may like to go into “Setting” then “Network” menu then choose the “Use LAN” or “Use
WIFI”option from there.