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Grandstream Networks GXP1405 Voice Messages Message Waiting Indicator, Shared Call Appearance SCA

Models: GXP1405 GXP1400

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If the users decide not to conference after establishing the second call, press EndCall softkey instead of ConfCall softkey/CONF button. It will end the second call and the screen will show the first call is on hold.

During the conference, press EndCall softkey or hang up to end the conference

NOTE:

•The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this is not applicable when the feature “Transfer on call hangup” is turned on.

•When using Easy Conference mode, press SEND button to establish the second call after entering the number instead of using “#”.

Voice Messages (Message Waiting Indicator)

A blinking red MWI (Message Waiting Indicator) on the top right corner of the GXP1400/1405 indicates a message is waiting. Dial into the voicemail box to retrieve the message. An IVR will prompt the user through the process of message retrieval.

Shared Call Appearance (SCA)

The GXP1400/1405 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.

All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold. (With the exception of when multiple call appearances are enabled on the server side).

In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red- flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.

To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to “Settings”->”Basic Settings” on the web UI and set the line to “Shared Line”. If the user requires more shared call appearances, the user can configure multiple line buttons to be “shared line” buttons associated with the account.

CALL FEATURES

The GXP1400/1405 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging.

Table 10: GXP1400/1405 Call Features

Grandstream Networks, Inc.

GXP1400/1405 User Manual

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Firmware version: 1.0.1.83

Last Updated: 08/2011

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Grandstream Networks GXP1405, GXP1400 Voice Messages Message Waiting Indicator, Shared Call Appearance SCA, Call Features
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GXP1405, GXP1400 specifications

Grandstream Networks is a renowned provider of communication solutions, offering a wide range of innovative products for the VoIP market. Among their popular offerings are the GXP1400 and GXP1405 IP phones, designed specifically for users seeking affordable and reliable communication tools without compromising on quality.

The GXP1400 is an entry-level IP phone that boasts a sleek design and robust functionality. It features a 128x40 pixel LCD display, providing users with clear visibility for dialing, call management, and access to important information. Equipped with two lines, the GXP1400 allows users to manage multiple calls efficiently, making it suitable for small businesses or home office environments.

On the other hand, the GXP1405 is an enhanced version of the GXP1400, offering additional features for the same targeted market. The GXP1405 provides up to four lines, which is ideal for users who require more versatility in their calling options. Additionally, this model comes with a larger LCD screen with the same resolution, offering an extended view for enhanced usability.

Both models support advanced telephony technologies, including SIP (Session Initiation Protocol), enabling seamless connectivity with various VoIP services. They are compatible with a wide range of SIP-based services, ensuring that users can easily integrate them into their existing phone systems. Furthermore, the GXP1400 and GXP1405 support HD audio for crystal-clear voice quality, improving the overall communication experience.

In terms of features, both models include a built-in speakerphone, which allows hands-free calling, and programmable DSS keys for quick access to frequently dialed numbers. They also come with features like call hold, call transfer, and three-way conferencing, making them suitable for dynamic office environments.

Security is a priority for Grandstream, and both the GXP1400 and GXP1405 include encryption protocols to protect users' communications, ensuring privacy and data integrity.

Overall, the Grandstream Networks GXP1400 and GXP1405 are exceptional choices for users looking for cost-effective IP phones that offer essential features and reliable performance. Their combination of user-friendly functionality, advanced SIP support, HD audio quality, and robust security makes them an excellent addition to any office setup.