GXV3615 IP Camera Series

6.Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process. New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on.

7.How do you watch secondary video stream?

Login to the home page of the GXV3501/ 3504/ 3601/ 3615 web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.

8.Why is audio missing from the recorded video when an alarm is triggered? Please double check whether the device has an audio input connected.

The GXV3504 has 4 audio input ports and one MIC IN port. The GXV3501 has a MIC IN port for an audio input. The GXV3601 has a built-in microphone and one MIC IN port for audio inputs.

9.What is DDNS? Is it important for IP surveillance product to have DDNS support? DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP network camera that has DDNS support for dynamic IP addresses.

Chances are that the network has a dynamic IP address (which changes with every log on). A DDNS service makes sure that the camera‟s IP address always matches up to the current server address. DDNS also allows for a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed.

10.Why is Windows Media Player unable to play the recorded videos files?

The GXV3501/3601/3504 all use the H.264 video codec. Windows Media Player may lack the proper H.264 decoder to play the recorded video. Please download the Microsoft FFDShow H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it.

11. Alarm Triggered Events do not work in GSurf.

Please double check the Alarm Action on your GXV3501/ 3504/ 3601. Login to the web GUI of the GXV3501/ 3504/ 3601, go to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is checked.

12.It is recommended that you save your video files in different directories when using GSurf and GS_NVR.

GSurf and GS_NVR are different programs that have the ability to delete recorded video files. It is better to save video files in different directories when using GSurf and GS_NVR in the event that they automatically delete files that you might want to keep.

13.How can I use a cell phone to watch the GXV3501/ 3504/ 3601/ 3615 video stream?

Firmware 1.0.4.8

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Grandstream Networks, Inc.

11/29/10

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Grandstream Networks GXV3615 user manual Alarm Triggered Events do not work in GSurf

GXV3615 specifications

The Grandstream Networks GXV3615 is a powerful and versatile IP dome camera designed for a variety of surveillance applications. Renowned for its high-quality video performance and advanced functionality, the GXV3615 stands out as a reliable solution for businesses and organizations seeking to enhance their security measures.

One of the most notable features of the GXV3615 is its high-resolution video capabilities. Equipped with a 1/3" CMOS sensor, this camera can deliver crisp and clear images at resolutions up to 1080p (1920x1080). With a frame rate of up to 30 frames per second, the GXV3615 ensures smooth video playback, making it ideal for capturing fast-moving objects or events.

The camera's wide dynamic range (WDR) technology plays a crucial role in balancing lighting conditions, further enhancing image quality in environments with varying lighting. This feature is especially beneficial in challenging settings such as entrances or parking lots where shadows and bright lights can affect visibility.

In addition to WDR, the GXV3615 comes equipped with infrared (IR) LEDs that enable night vision capabilities, providing visibility in complete darkness up to 30 meters (98 feet) away. This ensures continuous surveillance, regardless of the time of day, thus enhancing security measures even in low-light conditions.

Connectivity and integration are also key strengths of the GXV3615. With PoE (Power over Ethernet) support, the camera simplifies installation and reduces cabling requirements by allowing power and data to be transmitted through a single cable. Moreover, the GXV3615 supports multiple protocols including ONVIF, making it compatible with a wide range of third-party video management systems.

The camera features advanced motion detection and built-in recording capabilities, enabling users to capture and store video on various devices or local storage solutions. Additionally, users can receive real-time alerts and notifications based on customized detection parameters, enhancing proactive monitoring.

With its robust and weather-resistant design, the GXV3615 is built to withstand outdoor conditions, making it suitable for monitoring various environments. The camera is also equipped with digital noise reduction technology, which further improves the quality of the video feed.

Overall, the Grandstream Networks GXV3615 is a comprehensive surveillance solution that combines high-definition video quality, advanced features, and reliable performance. Its user-friendly design and strong integration capabilities make it a valuable asset for any security system.