Troubleshooting
Technical Support
No Sound from Journi
Check Journi’s battery charge (pg. 2).
Check that iPod is powered on and seated completely on the dock connector (pg. 3).
Check that a song is playing on your iPod.
Check Journi’s volume level (pg. 2).
If using a player other than an iPod, ensure an iPod is NOT seated in Journi’s dock. When Journi detects that an iPod is present, the Auxiliary Audio Input is switched off.
Remote control doesn’t control remotely Check that the remote control battery is fresh.
Check that your iPod is powered on.
Reset Journi by gently pressing the reset switch (the small hole below the Power Switch) with a straightened paperclip. This will reset Journi.
Questions or an issue not covered here? Contact Griffin Technology online www.griffintechnology.com/support
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