Toshiba BDX5400 owner manual Troubleshooting

9 Troubleshooting

English

If you experience any of the following difficulties while using this unit, check the list below before consulting your nearest TOSHIBA dealer.

Problem	Tip
No reaction to the remote control.	Connect the product to the power outlet.
	Point the remote control at the product.
	Insert the battery correctly.
	Insert new battery in the remote control.
No video signal on the display	Turn on the TV.
device.
	Set the TV to the correct external input.
	Select the correct video resolution.
	Set TV System of TV correctly.
Incorrect or no audio / video signal	If the unit is connected to the unauthorized display
on the amplifier/display device via	device with an HDMI cable, the audio/video signal may
HDMI cable.	not be output.
	Ensure the amplifier/display devices setting match the
	Blu-ray Disc™ player.
No high-definition video signal on	Does	the	disc	contain	high-definition	video?	High-
the TV.	definition video is not available when the disc does not
	contain it.
	Does	the	TV	support	high-definition	video?	High-
	definition video is not available when the TV does not
	support it.
No audio signal from the	Turn on the audio system.
loudspeakers of the audio system.
	Set the audio system to the correct external input.
	Increase the volume level of the audio system.
No 3D effectiveness.	Set Blu-ray 3D Mode to Auto.
	Connecting to a 3D TV.
	Playback a 3D disc.
	Wear 3D glasses.
Cannot play back a disc.	Make sure that the Blu-ray Disc™ player supports the
	disc.
	Make sure that the Blu-ray Disc™ player supports the
	region code of the DVD or Blu-ray Disc™.
	For DVD+RW/+R or DVD-RW/-R, make sure that the
	disc is finalized.
	Clean the disc.

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