| Cannot play back JPEG files from | Make sure that the disc was recorded in the JPEG/ISO |
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| a disc. | format. |
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| Cannot play DivX® files | Make sure that the file was recorded in the H.264 or | English |
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| Cannot play MP3 files from a disc. | Make sure that the disc was recorded in the ISO format. |
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| Make sure that the bit rate of the MP3 files is between |
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| 8 and 320 kbps. |
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| Make sure that the sample rate of the MP3 files is 32kHz, |
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| 44.1kHz or 48kHz. |
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| Cannot find a JPEG file. | Make sure that the selected group (folder) does not |
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| contain more than 9,999 files for DVD and 999 files for |
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| CD. |
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| Make sure that the file extension is .jpg, .JPG, .jpeg or |
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| .JPEG. |
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| Cannot find a MP3 file. | Make sure that the selected folder does not contain more |
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| than 9,999 files for DVD and 999 files for CD. |
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| Make sure that the file extension is .mp3 or .MP3. |
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| Cannot upgrade SW. | When you upgrade the system with USB flash drive, you |
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| should make a new folder named UPG_ALL, and copy the |
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| upgrade file into this folder. |
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| When you upgrade the system by network, please |
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| make sure the player is connected to the internet when |
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| upgrading the SW. |
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| Sometimes the options of setup | When playing a DVD disc or |
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| menu cannot be selected. | button once, the player will go into stop resume mode, |
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| meanwhile you cannot change some settings in setup |
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| menu such as language subitem menu, audio, subtitle |
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| etc. If you want to change that, press STOP button |
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| twice, the player will go into full stop mode, then you |
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| can do it. |
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| Cannot connect to the network | Check that the LAN cable connection is properly made. |
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| Check that the broadband router and/or modem is |
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| correctly connected. |
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| Check the Network Connection Setting. |
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