18
Trouble-shooting answer to questionCommon phenomena
Phenomena The reason How to settle
The digitron displays E0. The top lid is opened duri ng ●
reserve procedure.
Close the top lid.►
The drainage cannot wor k,
or is too slow. The digitron
displays E1.
Is the drain hose put down?●
Is the drain hose blocked?●
Put down the drain hose. Ope n ►
and close the top lid onc e.
Clean the foreign mater ial. Open ►
and close the top Lid Onc e.
It stops running in midway.
The digitron displays E2.
The top lid is not closed.● Close the top lid.►
The safety switch acts , and
the spinning cannot work. The
digitron displays E3.
Are the laundries put sl antingly?●
Is the machine slanting?●
Reorder the laundries. C lose the ►
top lid.
The machine will star t running ►
after 10 seconds of being p laced
horizontally.
The water filling does not
work, the digital displ ays E4.
Is the water tap opened, or is t here ●
water supply failure?
Is the water inlet valve blocke d?●
Is the water pressure too lo w?●
Open the water tap. Open an d ►
close the top lid once.
Clean the water inlet valve. Ope n ►
and close the top lid onc e.
Use after the water press ure is ►
normal.
The digitron displays E6. The water level sensor is bad.● Please contact the af ter-sales ►
service depart ment.
The machine
does not act
Not wash Is there power failure?●
Is the power plug insert ed tightly?●
Is the water level reached pre set ●
position?
Please use it when there’s pow er ►
supply.
Insert the power plug t ightly.►
Fill water to the preset posi tion.►
Not spin Is the power plug insert ed tightly?●
Is the top lid closed reli ably?●
Are the laundries set flat ?●
Insert the power plug t ightly.►
Close the top lid.►
Set the laundries flat.►
The water faucet leaks Is the jointer screw of the wat er ●
inlet hose is loose or tw isted awry?
Fasten the jointer screw pro perly.►
There’s abnormal sound
inside the machine
Is the machine slanting?●
Are the laundries put sl antingly in ●
spinning?
Are there any foreign mate rials?●
Adjust the machine to be even►
Reorder the laundries an d close ►
the top lid.
Remove the foreign material s.►
The water tap leaks Is the screw of the jointer of wa ter ●
inlet hose loose or awr y?
Fasten the screw of the jointe r ►
properly.
Phenomena Explanation
The spinning is intermittent when it starts● Balance the laundries to avoid slanting.●
The wash procedure is pau sed.● The cloth se nsor is checking the cl oth, it will add ●
water after 48 seconds .
Push the SPIN button to select SPIN, but ●
it doesn’t work.
The program is settin g the drain time. Some time ●
is needed before it starts spinning.
The pulsator pauses duri ng water inlet in wash ●
and rinse.
It is to avoid splashing durin g water inlet.●
There may be some water flowin g out of the ●
drain hose in the first use of t he machine.
It is the water remained in the f actory inspectio n of ●
performance.