TROUBLESHOOTING GUIDE
Symptom | Possible Cause | Sol uti on | ||
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iPod Player |
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Unit does not respond | AC adaptor is not plugged into a | Plug the AC adaptor into a wall | ||
(no power) | wall outlet or the connector is not | outlet and plug the connector | ||
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| plugged into the DC IN jack on | into the DC IN jack on the unit. | |
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| the back of the unit. |
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| Using no or wrong iPod insert | Make sure the dock insert is | |
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| the proper fit for the iPod. | ||
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iPod does not dock |
| Remove the iPod from the dock | ||
properly | iPod did not install properly | and check for obstruction on the | ||
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| connections in the dock and on the | |
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| iPod. Then reseat it in the dock. | |
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iPod does not |
| Remove the iPod from the dock | ||
respond to the unit | iPod is not installed properly | and check for obstruction on the | ||
connections in the dock and on the | ||||
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| iPod. Then reseat it in the dock. | |
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| Please make sure your iPod is | |
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| iPod is locked up | working properly before docking | |
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| into the unit. Please refer to the | |
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| iPod manual for details. | |
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| Using first or second generation | This unit cannot control those | |
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| iPod, iPod shuffle or other | ||
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| iPod or other devices. | ||
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| devices. | ||
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iPod did not |
| Remove the iPod from the dock | ||
| and check for obstruction on the | |||
charge up | iPod is not installed properly | |||
connections in the dock and on the | ||||
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| iPod. Then reseat it in the dock. | |
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| iPod is locked up/frozen | Please make sure your iPod is | |
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| working properly before docking | |
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| iPod battery has problem | into the unit. Please refer to the | |
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| iPod manual for details. | ||
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Remarks:
If troubleshooting(see above)does not eliminate the problem, disconnect the unit from the mains power and
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