Replacing the 2020-5B Interface Cable:

1.Turn the power to the host system OFF.

2.Disconnect the base’s cable from the terminal or computer.

3.Turn the base upside down.

4.Pull the connector out while maintaining pressure on the connector release clip.

5.Replace with the new cable.

Insert the connector into the opening and press firmly. The connector is keyed to go in only one way, and will click into place.

Changing the 3820Battery:

1.Remove the screw on the end cap.

2.Remove the battery from the handle.

3.Insert battery.

4.Replace end cap and screw.

Troubleshooting Base End Cap

Note: Please visit the Services and Support section of our

website (www.handheld.com) to check for the latest software for both the scanner and the base.

If your base is not functioning properly, review the following troubleshooting guidelines to try to isolate the problem.

Is the red LED on?

If the red LED isn’t illuminated, check that:

•The power cable is connected properly and there is power at the power source.

•The host system power is on (if external power isn’t used).

Is the green LED on?