Hasselblad H1D user manual Problems, Equipment Care, Service & Guarantee

Hasselblad H1D

181

Problems, Equipment Care, Service & Guarantee

The H1D is a very sophisticated camera that relies on much informa- tion being passed and processed to and from each modular unit to produce the correct behaviour. It is therefore essential that reason- able care is taken in attaching, detaching and storing the viewfinder, lenses, extension tubes, magazines etc to ensure that the databus connections are not damaged or soiled in any way. Also when lifting or handling the camera try to always use the grip or strap and avoid holding the camera just by the magazine or viewfinder. Warning messages, for example ‘The darkslide is closed’ are easily addressed and remedied but ‘Error’ messages seen on the grip LCD require further attention as they denote a fault, temporary or otherwise. You should methodically investigate the situation to see for exam- ple whether the recent attachment of an accessory has coincided with the appearance of an error message. Standard procedure is to detach and re-attach the viewfinder, magazine etc ensuring that they are positioned firmly and correctly to see whether the problem disappears. Failing that, removal of the batteries or battery pack for about ten seconds or so will reset the camera’s processors. Persistent error messages might well signify a more complex problem and you are advised to contact your nearest Hasselblad Authorized Service Center for advice. As well as the error message, a description of the camera’s behaviour and an account of what action you were trying to take when it happened could be beneficial. Also, please remember

that the Center will almost certainly want to inspect all of the items that were involved when the error message first appeared, not just the camera body.

In certain situations, it is possible that the camera can be affected by a discharge of static electricity particularly if the area around the control buttons on the grip comes into contact with a conductive cord or material that is connected to earth, directly or indirectly (a lighting stand, for example). This might temporarily deactivate the camera though it does not cause any damage. Press the red ON.OFF button on the grip again to reactivate the camera.

If you use spare (standard or rechargeable) battery packs be particu- larly careful to use the supplied protective cap when storing. There is a potential fire risk if the contacts are short circuited across a conductive object (such as keys in a pocket, for example).

If a problem does occur you are advised not to attempt any repairs yourself. Some service operations require very sophisticated instru- ments to check, measure and adjust and there is a real danger of cre- ating more problems than solving them if such attempts are made in any other way.

EQUIPMENT CARE

A Hasselblad camera is designed to withstand the rigours of profes- sional use in most environments. To avoid the possibility of damage however, it should be protected from the following: