Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. (Continued)

c. Valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires.

Follow the corrective action in Symptom and Possible

 

 

Cause 1.a above. Check the switch and wiring.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to

proper flame impingement. Follow lighting instructions

 

drop out.

carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish

 

 

b. Improper gas inlet pressure.

Verify with manometer. NG should read 5-14 in. w.c.

while in operation.

 

LP should read 10-14 in. w.c.

 

 

 

 

 

 

c. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

 

the system.

improperly assembled pipe sections.

 

 

 

 

d. Glass installed improperly.

Check to ensure glass is installed properly. Replace

 

 

glass panel assembly.

 

 

 

 

e. Thermopile or thermocouple.

Replace pilot if necessary.

 

 

 

 

f. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it. Refer to log instructions.

 

 

 

 

b. Improper air shutter setting.

Refer to manual for shutter set points. Ensure that

 

 

set point is correct for appliance/gas type. If unit has

 

 

adjustable shutter, it may be necessary to increase

 

 

shutter opening.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B526-910 Rev. E • 10/08

13

Page 13
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Hearth and Home Technologies CFL-24NG-C, CFL-24NG-IPI, CFL-18NG-C Troubleshooting, Symptom Possible Cause Corrective Action

CFL-18LP-C, CFL-24NG-IPI, CFL-24NG-C, CFL-18NG-C, ST-CFL-24NG-B specifications

Hearth and Home Technologies (HHT) has long been a leader in the hearth industry, and their line of gas fireplaces is a testament to their commitment to innovation, quality, and user satisfaction. Among their notable products are the CFL-24LP-IPI, CFL-30LP-C, ST-CFL-24LP-B, CFL-24LP-C, and CFL-30NG-C models, which offer a wide array of features designed to enhance warmth and ambiance in any living space.

One of the standout features across these models is the innovative "Intermittent Pilot Ignition" (IPI) technology found in the CFL-24LP-IPI. This system allows for greater energy efficiency by igniting the burner only when the fireplace is in use, reducing gas consumption and saving on utility bills. This energy-efficient design is complemented by a range of realistic flame effects that can be adjusted to suit user preferences, bringing the allure of a traditional wood fire into a modern gas appliance.

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Another significant aspect of these models is their user-friendly controls. Many units come equipped with remote control functionality, allowing users to adjust flame height and temperature settings without leaving their seats. This convenience is further amplified by the installation of a thermostat mode that helps maintain a consistent room temperature, enhancing overall comfort.

The ST-CFL-24LP-B and CFL-24LP-C models emphasize size without compromising style or performance. These compact options are perfect for smaller spaces, yet still deliver robust heating capabilities and the elegant aesthetics associated with Hearth and Home Technologies.

All these models adhere to high safety standards and include features such as automatic shut-off valves and glass doors to prevent accidental contact with the flame. Additionally, they are designed for easy maintenance and service, ensuring longevity and consistent performance.

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