Troubleshooting
ALWAYS check first that:
“I cannot make or answer calls”
“I cannot make a call”
“The phone does not ring”
ξ You have followed all the steps listed onpages 5 & 6 to install and set up your CC2300
ξ All connectors are firmly inserted in their sockets
ξ Mains power to the base unit is switched on at the socket
ξ The handset’s batteries are correctly and securely installed and are not run down
Everyday use
ξ Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone – only the basic handset calling works without mains power.
ξ Make sure you are using the telephone line cable supplied with your CC2300. Other telephone line cables might
not work.
ξ Switch off power at the mains socket, wait for a few seconds and then switch back on. This may solve the problem.
ξ Only one handset (or the base unit) can be connected to the outside line at once. If a cordless handset is already using the line, you need to wait until it’s finished its call.
ξ Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone – only the basic handset calling works without mains power.
ξ Make sure you are using the telephone line cable that was supplied with your CC2300. Other telephone line
cables might not work
Binatone Help Line : 0845 345 9677 | 29 |
