Manuals / Sony / TV and Video / Flat Panel Television

Sony KDL55W900A, KDL-55W900A manual Troubleshooting, i-Manual

Models: KDL55W900A KDL-55W900A

1 205

Download 205 pages 35.48 Kb

Page 12

Image 12

i-Manual

Basic Operations

Parts Description

Watching TV

Using Other Devices

Using “BRAVIA” Sync

Devices

Useful Functions

Using Internet

Using Home Network

Configuring Various

Settings

Troubleshooting

How to Use Bookmarks

Print	Font Size

Top Page > Troubleshooting

Troubleshooting

Power Symptoms

Picture/Screen Symptoms

Broadcast Reception Symptoms

3D Picture/Glasses Symptoms

Sound Symptoms

Connected Device Symptoms

Network/Application Symptoms

Home Network Symptoms

Remote Control Symptoms

One-touch Remote Control Symptoms

Bluetooth Mouse Symptoms

Screen Mirroring Symptoms

One-touch Mirroring Symptoms

TV SideView Symptoms

Wi-Fi 5GHz Symptoms

Notes

Top of Page

List of Contents

Page 12

Image 12

Sony KDL55W900A, KDL-55W900A manual Troubleshooting, i-Manual

Contents

List of Contents KDL-55W900Ai-Manual PrintList of Contents Basic Operationsi-Manual Basic OperationsList of Contents Parts Descriptioni-Manual Parts DescriptionWatching TV i-ManualWatching TV Using Other Devices Using Other Devicesi-Manual Using “BRAVIA” Sync Devices Using “BRAVIA” Sync DevicesList of Contents Top Page Using “BRAVIA” Sync DevicesUseful Functions i-ManualUseful Functions Using Internet Using InternetList of Contents Top Page Using InternetUsing Home Network Using Home Networki-Manual Configuring Various Settings Configuring Various Settingsi-Manual External Input Settings Managing external inputs Switching the video inputMaking detailed settings of video input Running initial setup Software UpdateTroubleshooting Troubleshootingi-Manual How to Use Bookmarks To access the bookmarked pageHow to Use Bookmarks i-ManualBasic Operations Parts DescriptionWatching TV i-ManualUsing Other Devices Using “BRAVIA” Sync DevicesUseful Functions Using Internet Using Home NetworkConfiguring Various Settings Troubleshooting Bluetooth Mouse Symptoms Screen Mirroring Symptoms One-touch Mirroring Symptoms TV SideView Symptoms Wi-Fi 5GHz SymptomsList of Contents 2013 Sony CorporationHow to use remote Using /// and ButtonsUsing RETURN and Color Buttons To operate functions using the color buttonsList of Contents 2013 Sony CorporationHome Menu screen OverviewCategories in the Home Menu i-ManualSteps TipsAdjusting various picture settings e.g. picture brightness/color Configuring Various SettingsOverview StepsBacklight Advanced Settings CineMotionEnjoy Internet on TV OverviewSteps i-ManualHow to use i-Manual Searching for InformationSteps i-ManualDisplaying the Page Again While Operating the TV Saving Frequently Viewed Pages BookmarkTo go to the main page To close the i-ManualQuickly Accessing Functions by the OPTIONS Button Useful OPTIONS buttonSteps i-ManualList of Contents 2013 Sony CorporationWatching in 3D OverviewSteps i-ManualTo use the SimulView mode To turn off the Active 3D GlassesTo use the Active 3D Glasses with another TV To deactivate the 3D effectTo adjust the 3D settings To replace the battery3D Depth Adjustment 3D Signal NotificationWhen 3D Display is set to Off, SimulView mode can not be done Watch connected device Overviewi-Manual Basic OperationsFront Illumination LEDi-Manual Parts Descriptionthe timer is set List of Contents2 This function is available depending on your region/country 2013 Sony CorporationCH +/- Channel//, +/- Volume PowerRight i-ManualBottom i-ManualParts Description HDMI IN 1/3/4Rear i-ManualParts Description DIGITAL AUDIO OUT OPTICALRight i-ManualParts Description AUDIO OUTTake care not to connect to headphones or external audio system If RS232C Control is set to On, BRAVIA Sync Settings is not availableList of Contents 2013 Sony Corporationi-Manual Parts DescriptionPIC OFF Upper i-ManualParts Description Buttons for connected devicesMiddle i-ManualParts Description RETURNLower i-ManualParts Description DISPLAYBottom i-ManualParts Description VOL +available, the indicator turns off and the Upperi-Manual Parts DescriptionLower i-ManualParts Description Back i-ManualParts Description Displaying Screen Keyboard OverviewSteps i-ManualSelecting channels from the Home Menu OverviewSteps i-ManualTo change the settings later Selecting channels by the CH +/- buttonsOverview StepsSelecting channels by the number buttons Stepsi-Manual Watching TVDisplaying picture-in-picture PIP OverviewSteps Available Combinations of Two PicturesTV program Video input Displaying left-and-right pictures P&P OverviewSteps Available Combinations of Two PicturesThis function is not available with PC format signals List of Contents2013 Sony Corporation Top of PageDisplay information Stepsi-Manual Watching TVSubtitles/Closed captions Stepsi-Manual Watching TVScreen format/Wide Mode StepsAvailable Options 43 Original Source i-ManualAvailable Options 169 Original Source CaptionsFine-Normal Fine-FullAvailable Options PC Timing ZoomCaptions Audio for analog mode StepsAvailable Options i-ManualUsing Other Devices HDMI connectionMaking a Connection StepsUsing Other Devices Component video connectionMaking a Connection StepsUsing Other Devices Composite connectionMaking a Connection StepsUsing Other Devices Digital Still Camera/CamcorderMaking a Connection StepsUsing Other Devices USB DeviceMaking a Connection StepsTips Codec ListUSB viewer supports FAT16, FAT32 and exFAT file systems Corresponding PC input signal Using Other DevicesMaking a Connection i-ManualList of Contents 2013 Sony CorporationUsing Other Devices HDMI connectionMaking a Connection StepsUsing Other Devices Optical audio connectionMaking a Connection StepsUsing Other Devices Audio cable connectionMaking a Connection StepsTo switch to MHL input automatically Using Other DevicesMHL Device Making a ConnectionUsing Other Devices List of ContentsTop Page Using Other Devices Playable file formats Playable file formatsSetting “BRAVIA” Sync Using “BRAVIA” Sync DevicesOverview StepsAvailable “BRAVIA” Sync Operations BD/DVD playerAV amplifier Video cameraUsing the Sync Menu Using “BRAVIA” Sync DevicesOverview StepsTips Device ControlTV Control Return to TVSetting Buttons to Control the HDMI/MHL Device Using “BRAVIA” Sync DevicesOverview StepsTuning Keys Tuning and Menu KeysMenu Keys Using “BRAVIA” Sync Devices Displaying the “BRAVIA” Sync Device ListOverview StepsSelecting a picture and sound setting suitable for the content OverviewSteps Available OptionsCinema SportsMusic AnimationAutomatically adjusting picture brightness according to ambient light OverviewSteps i-ManualTo access items added to Favorites Adding to FavoritesOverview StepsList of Contents 2013 Sony CorporationTop of Page Saving power by picture brightness OverviewSteps Available OptionsLow power saving. Picture darkens slightly No power savingList of Contents TipsSaving power by automatically adjusting the backlight drive OverviewSteps i-ManualTurning the TV off by monitoring idle time OverviewSteps i-ManualTurning the TV off by monitoring input signal OverviewSteps i-ManualSetting the current time manually OverviewSteps i-ManualSetting the on timer OverviewSteps i-ManualSetting the sleep timer OverviewSteps i-ManualUsing TV as Picture Frame OverviewSteps i-ManualList of Contents 2013 Sony CorporationTop of Page Setting parental lock password OverviewSteps i-ManualSetting viewing restriction OverviewSteps i-ManualTo download digital rating data available depending on your region/country Blocking specific channels OverviewSteps i-ManualWireless connection built-in wireless LAN To turn off the built-in wireless LANUsing Internet Making a ConnectionTips For smooth video streamingWired connection with a LAN cable Using InternetMaking a Connection StepsList of Contents 2013 Sony CorporationTop of Page Using Internet Browsing WebsitesOverview Stepsproperly. Also, the TV may not support functions developed in the future To seek forward/backward in video content Using InternetWatching Internet Video OverviewTo update Internet Video content services TipsPerform the following to use this function USB device connection Performing initial setup Using InternetMaking a Connection StepsTips Each status icon indicates as followsUsing Internet Making a callOverview StepsAbout the status icons in the call history list To call by entering a phone numberTo add contacts to the contact list To receive a callList of Contents 2013 Sony CorporationTop of Page Using Internet Current View Information SearchOverview StepsList of Contents Information may not be obtainable depending on what you watch2013 Sony Corporation Top of PageUsing Internet Keyword SearchOverview StepsList of Contents 2013 Sony CorporationPlaying Content on a PC Using Home NetworkOverview StepsThe server is required to be DLNA-certified e.g. VAIO Using Home Network Enabling the renderer functionOverview StepsAllowing/blocking access from controller Using Home NetworkOverview StepsMaking advanced renderer settings Using Home NetworkOverview StepsUsing Home Network Selecting servers to displayOverview StepsUsing Home Network Checking server connectionOverview StepsPlaying Content with Renderer Function Using Home NetworkOverview StepsUsing a Smartphone/Tablet as a Remote To turn on the TV when you turn on your mobile deviceUsing Home Network OverviewUSB Wireless LAN Adapter UWA-BR100 into your TV’s USB port Using Wi-Fi Direct Function Using Home NetworkOverview StepsTo display dialog when attempting to connect a device with the TV To connect another deviceTo change the name of the TV shown on the connected device To list connected devices/deregister devicesUsing One-touch Mirroring Using Home NetworkOverview StepsUsing Screen Mirroring To display dialog when attempting to connect a device with the TVUsing Home Network OverviewConnecting devices must conform to the following List of ContentsMiracast compatible devices 2.4GHz connection 5GHz not supported 2013 Sony CorporationSelecting picture mode Configuring Various SettingsOverview StepsProvides standard picture for basic home use Locking picture adjustment Configuring Various SettingsSteps i-ManualSetting screen size/position Configuring Various SettingsOverview StepsAvailable Options for PC input Adjusting various sound settings e.g. bass/treble/balance Configuring Various SettingsOverview StepsOn Enhances treble/bass and reproduces dynamic sound Setting sound according to TV position Configuring Various SettingsOverview StepsList of Contents 2013 Sony CorporationTop of Page Checking signal information Configuring Various SettingsSteps i-ManualSelecting the cable/antenna signal Configuring Various SettingsSteps i-ManualTuning channels automatically Configuring Various SettingsSteps i-ManualConfiguring Various Settings Adding digital channelsSteps i-ManualSetting channels to surf with CH +/- buttons Configuring Various SettingsSteps i-ManualConfiguring Various Settings Editing channel labelsSteps i-ManualFine adjusting analog channels Configuring Various SettingsSteps i-ManualSetting the information banner Configuring Various SettingsSteps Available OptionsSetting closed captions Configuring Various SettingsSteps Available OptionsTurning off the key tone of remote control operations Configuring Various SettingsSteps i-ManualConfiguring Various Settings Turning off start-up logoSteps i-ManualTurning on/off and adjusting the brightness of the illumination Configuring Various SettingsSteps Available OptionsSetting menu language Configuring Various SettingsSteps i-ManualSetting your region Configuring Various SettingsSteps i-ManualSetting One-touch Remote Control Configuring Various SettingsSteps i-ManualSetting Bluetooth Device Configuring Various SettingsSteps i-ManualConfiguring Various Settings Selecting speakers to output soundSteps i-ManualOutputting sound from headphones Configuring Various SettingsSteps i-ManualConfiguring Various Settings Stepsi-Manual Setting headphone speaker link Configuring Various SettingsSteps i-ManualConfiguring Various Settings Managing external inputsSteps i-ManualSwitching the video input Configuring Various SettingsSteps Available OptionsMaking detailed settings of video input Configuring Various SettingsSteps Available OptionsList of Contents 2013 Sony CorporationTop of Page Running initial setup Configuring Various SettingsSteps i-ManualConfiguring Various Settings Checking Sony contact informationSteps i-ManualConfiguring Various Settings Uploading operation historySteps i-ManualUpdating broadcast/service software Configuring Various SettingsSteps i-ManualConfiguring Various Settings Updating TV’s softwareSteps i-ManualPower Symptoms TroubleshootingTV turns off automatically TV turns on automaticallyPicture/Screen Symptoms TroubleshootingScreen format/wide mode changes automatically Tiny black points and/or bright points appear on the screenScreen format/wide mode changes automatically The screen flickersNo color/Dark picture/color is not correct/Picture is too bright Blurry picture or poor colorList of Contents TV screen feels warm2013 Sony Corporation Top of PageBroadcast Reception Symptoms There is picture or sound noise when viewing a TV channelTroubleshooting There is picture or sound noise when viewing a TV channelYou cannot receive or select channels Some digital cable channels are not displayedBroadcast HD formats have poor quality Noisy picture3D Picture/Glasses Symptoms 3D display automatically switches on when 3D signal is detectedTroubleshooting 3D display automatically switches on when 3D signal is detectedLED indicator on the Active 3D Glasses blinks You cannot turn the Active 3D Glasses onSurrounding light flickers Sound Symptoms TroubleshootingNo sound but good picture Audio noiseConnected Device Symptoms TroubleshootingNo picture from connected device You cannot select connected device in the Home MenuPhoto images or folders take time to display You cannot find a connected “BRAVIA” Sync HDMI deviceYou cannot control a second AV receiver Network/Application Symptoms Sometimes video streaming quality is poor when using the wireless LANWireless LAN connection fails or radio reception conditions are poor TroubleshootingCertain Internet video content displays a loss of detail Good picture quality but no sound on Internet video contentApps are inaccessible Poor picture on Internet VideoApplications Home Network Symptoms Server is inaccessibleWhen using the renderer function, music files cannot be played back TroubleshootingList of Contents 2013 Sony CorporationTop of Page Remote Control Symptoms Remote control does not operateTroubleshooting Remote control does not operateOne-touch Remote Control Symptoms TroubleshootingBatteries drain quickly i-ManualBluetooth Mouse Symptoms TroubleshootingOperation cuts out, or a device does not work i-ManualScreen Mirroring Symptoms Some pay contents cannot be playedTroubleshooting Video or sound sometimes cuts out Some pay contents cannot be playedOne-touch Mirroring Symptoms TroubleshootingOne-touch mirroring does not work./Target device cannot be recognized i-ManualTV SideView Symptoms Troubleshootingi-Manual Wi-Fi 5GHz Symptoms Troubleshootingi-Manual Troubleshooting i-ManualPhoto 照片 Music 音乐文件格式封装格式视频编解码器音频编解码器支持的字支持的最Page Page Page 支持的采样速率 Audio CodecSupported Sampling Rate 音频编解码器External Subtitle 外挂字幕支持范围文件格式 Go to Page Top 转到顶层页面SAMI Go to Page Top转到顶层页面