Sony KDL55W900A manual Home Network Symptoms, Your TV cannot connect to the server, i-Manual

Models: KDL55W900A KDL-55W900A

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Home Network Symptoms

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Top Page > Troubleshooting > Home Network Symptoms

Home Network Symptoms

 Your TV cannot connect to the server. Your TV cannot connect to the server.

 A message appears stating that the TV cannot connect to your network. A message appears stating that the TV cannot connect to your network.

 Server is inaccessible. Server is inaccessible.
 Some media files in the USB device or server are not displayed. Some media files in the USB device or server are not displayed.
 When using the renderer function, music files cannot be played back. When using the renderer function, music files cannot be played back.

Your TV cannot connect to the server.

Your TV cannot connect to the server. Check the LAN cable or wireless connection to your server and your TV.

A message appears stating that the TV cannot connect to your network. Check if your network is properly configured on your TV.

A message appears stating that the TV cannot connect to your network.

Server is inaccessible. Check the current network settings. Press the HOME button, then select [Settings] → Some media files in the USB device or server are not displayed. [Network]

[Network Setup] → [View Network settings and status]. Check your network connections and/or server’s instruction manual for connection information, or contact the person who set up the network connection (network administrator).

When using the renderer function, music files cannot be played back. Reconfigure your network settings by pressing the HOME button, then select [Settings] → Manual background [Network] → [Network Setup].

Manual background If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations. Press the HOME button, then select [Settings] → Manual background [Network] → [Network Setup] → [View Network settings and status].

Server is inaccessible.

Manual background Check your LAN cable/wireless connection or your server connections. The TV may have lost connection with the server.

Manual background Perform [Media Server Troubleshooting] to check if your media server is properly communicating with the TV. Press the HOME button, then select [Settings] → Manual background [Network] → [Home Network Setup] → [Media Server Troubleshooting].

Some media files in the USB device or server are not displayed.

Manual background Unsupported files may not be displayed.

Manual background The accessible file or folder limit in a directory is 1,000 for USB and 30,000 for a server. This limit includes non-supported files or just folders. Files or folders are populated based on their timestamps. Photo, music files or folders exceeding the limit will not be displayed.

When using the renderer function, music files cannot be played back.

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Sony KDL55W900A, KDL-55W900A Home Network Symptoms, Your TV cannot connect to the server, Server is inaccessible, i-Manual