Quick Reference Guide 45
• Ensure that you are following the memory installation guidelines (see "Installing
aMemory Module"
in your User’s Guide
).
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Removing
the Front Panel"
in your User’s Guide
.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).

Mouse Problems

CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
CHECK THE MOUSE CABLE
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
• Remove any mouse extension cables, and connect the mouse directly to the computer.
• Verify that the mouse cable is connected as shown on the setup diagram for your computer.
RESTART THE COMPUTER
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Press <u>,
press the up- and down-arrow keys
to highlight
Shut down
or
Turn
Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the
setupdiagram.
4
Turn on the computer.
TEST THE MOUSE Connect a properly working mouse to the computer, and then
try using the mouse.
CHECK THE MOUSE SETTINGS
Windows XP:
1
Click
Start
Control Panel
Mouse
.
2
Adjust the settings as needed.
Windows Vista:
1
Click
Start
Control Panel
Hardware and Sound
Mouse
.
2
Adjust the settings as needed.
REINSTALL THE MOUSE DRIVER See "Drivers" in your User’s Guide.
RUN THE HARDWARE TROUBLESHOOTERSee "Restoring Your Operating System"
in your User’s Guide.