Sony KDL55W900A, KDL-55W900A manual Poor picture on Internet Video, Small picture on Internet Video

Models: KDL55W900A KDL-55W900A

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Poor picture on Internet Video.

Small picture on Internet Video. Use the optional USB Wireless LAN Adapter to connect with your wireless router (or access point) at 5GHz. Then, set [Wi-Fi Direct] to [Off]. Press the HOME button, then select [Settings] → Certain Internet video content displays a loss of detail. [Network] → [Wi-Fi Direct] → [Off].

Poor picture on Internet Video.

Good picture quality but no sound on Internet video content. Quality depends on the original video provided by the video content provider and your connection bandwidth.

Small picture on Internet Video.

You do not see many videos in the Internet Video Guide. Use the color buttons to zoom in and out.

Certain Internet video content displays a loss of detail.

Apps are inaccessible. Video quality and picture size depend on broadband speed and delivery by content providers.

Good picture quality but no sound on Internet video content.

Manual background Quality depends on the original content provided by the video content provider and your connection bandwidth.

Manual background Due to the nature of Internet video, not all videos will contain sound.

You do not see many videos in the Internet Video Guide.

Manual background Press the OPTIONS button, then select categories to view more content.

Manual background Check the [Parental Lock] ratings on the TV; some Internet content may be blocked based on the rating.

Apps are inaccessible.

Manual background Check that the LAN cable or AC power cord of the router/modem* has been connected properly.

*Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings.

Manual background Try using apps later. The app content provider’s server may be out of service.

Serious Error 5006 Contact Sony appears when trying to perform [Refresh Internet Content].

Manual background This error may occur if [Refresh Internet Content] did not complete successfully. Use the following steps, re-checking the Internet content status after completing each step:

1.Perform [Refresh Internet Content].

Press the HOME button, then select [Settings] → Manual background [Network] → [Refresh Internet Content].

2.If the problem still exists, perform step 1 again.

3.If the problem persists, troubleshoot the Internet connection via the following:

-Check that an active Internet connection exists with a wired router, wireless bridge, or wireless gaming adapter.

-Reset the network equipment, such as cable modem, wired/wireless router, by powering off and on, then attempt step 1 again.

-If the problem continues, wait a while and try step 1 again.

-Confirm the Internet speed meets the minimum recommended specification of 2.5 Mbps for standard definition (SD) content and 10 Mbps for High Definition (HD) content.

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Sony KDL55W900A, KDL-55W900A manual Poor picture on Internet Video, Small picture on Internet Video, Apps are inaccessible