Troubleshooting | Hearth and Home Technologies GBI25 specification

GBI25 SERIES B-VENT GAS FIRED FIREPLACE INSERT

I. TROUBLESHOOTING

Problem		Cause		Corrective Action

1. Spark ignitor will not light pilot		A.	Defective ignitor.	Replace ignitor.
	after repeated pressing of red	B.	Misaligned electrode.	Spark should be approximately 1/8" to bottom of pilot hood.
	button.	B.	Misaligned electrode.	Spark should be approximately 1/8" to bottom of pilot hood.
	button.			Adjust gap to give proper spark. Remove hands from
				Adjust gap to give proper spark. Remove hands from
				electrode before pressing red button.
		C.	No gas to pilot/plugged orifice.	Check valve knob position and any shutoff valves. If propane,
				check for empty tank. Check pilot orifice; remove any
				blockage.
		D.	Ignitor wire grounding out.	Replace pilot assembly.
		E.	Loose ignitor wiring.	Check for spark. If electrode connection is correct and no
				spark, replace ignitor.
2.	Pilot will not stay lit.	A.	Pilot flame not in constant	Check log placement. Check pilot flame: adjust flame if
			contact with pilot sensor.	necessary.
		B.	Pilot sensor not tightened/seated	Check that pilot sensor connector is tight in valve.
			in valve properly.
		C.	Defective pilot sensor	Replace pilot sensor thermocouple.
			thermocouple.
		D.	Faulty valve.	Replace valve.
3. With pilot lit, valve and ON/OFF		A.	110 volts of electricity has burned	Remove voltage and replace valve.
	switch in "ON" position, burner		out valve.
	will not light.	B.	ON/OFF wall switch defective.	Check ON/OFF switch for proper connections. Connect wires
		B.	ON/OFF wall switch defective.	Check ON/OFF switch for proper connections. Connect wires
				across terminal at ON/OFF switch. If burner comes on, replace
				ON/OFF switch. If burner doesn't come on, connect to ON/OFF
				switch junctions at valve. If burner comes on, replace wires.
		C.	Plugged burner orifice.	Check burner orifice, remove blockage.
		D.	Defective thermopile.	Replace thermopile.
		E.	Burner not on orifice.	Check burner; place on orifice.
		F.	Loose or faulty wiring.	Check for loose connections; verify wiring (See Figure 25).
		G.	Faulty valve.	Replace valve.
		H.	Faulty high limit	Replace high limit switch or microswitch.
			switch/microswitch.

4. Appliance turns itself off after a		A.	High limit safety switch is	Have a qualified service technician check venting system for
	period of time, but pilot stays lit.		activated.	blockage (i.e. bird nests, damage). Ensure proper venting
				condition. High limit switch will reset automatically as
				appliance cools.
		B.	Intermittent short in ON/OFF	Check/replace ON/OFF wiring system.
			wiring system.
		C.	Defective thermopile.	Replace thermopile.

5. Appliance turns itself off after a		A.	Pilot flame not in constant	Check log placement; check pilot flame, adjust flame if
	period of time, pilot no longer lit.		contact with pilot sensor.	necessary.
		B.	Defective pilot sensor	Replace pilot sensor thermocouple.
			thermocouple.
6. Glass doors fog up.		A.	Normal result of gas combustion.	No action necessary - glass will clear as appliance warms.

7.	Blue flames.	A.	Normal result during first 20	No action necessary - flames will turn more yellow after about
			minutes of burning.	20 minutes.

8.	Glass has film on it.	A.	Normal result during initial few	Clean glass with Brasso or silver polish.
			hours of operation.
		B.	Improper log placement causing	Check log placement: reposition if necessary.
			soot.
		C.	Dark yellow tipped flame.	Open air shutter to increase air to gas ratio.

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26678 Rev H

GBI25 specifications

Hearth and Home Technologies has garnered a strong reputation for producing high-quality, efficient, and stylish heating solutions for homes, and the GBI25 model exemplifies this commitment. The GBI25 is a gas-burning insert specifically designed to fit seamlessly into existing masonry fireplaces, transforming traditional hearths into modern heating powerhouses while preserving the aesthetic appeal of classic designs.

One of the standout features of the GBI25 is its high-efficiency performance. With an impressive efficiency rating, this insert is constructed to ensure that more heat is generated from less energy, allowing homeowners to enjoy cozy warmth while keeping fuel costs down. The insert’s high BTU output makes it suitable for heating a range of spaces, providing a perfect option for those looking to enhance their living environments.

The GBI25 is equipped with advanced technology that includes an integrated electronic ignition system. This feature simplifies the lighting process, eliminating the need for matches or kindling. Furthermore, the insert is designed with a variable speed blower that can be adjusted according to the homeowner's needs, distributing heat evenly and efficiently throughout the room.

Aesthetically, the GBI25 does not compromise on style. It offers a range of customizable options, including various front designs, finishes, and decorative elements. Homeowners can choose from classic arched or modern linear styles, allowing the insert to blend seamlessly with any décor. The realistic log set and glowing ember bed enhance the visual warmth of the fire, creating a captivating centerpiece in any living space.

Safety remains a top priority with the GBI25. It comes with a built-in safety shut-off system, ensuring peace of mind during operation. Additionally, the insert is equipped with a glass front, which prevents direct contact with the flames, making it safer for homes with children and pets.

Overall, the Hearth and Home Technologies GBI25 gas insert combines efficiency, safety, and style, making it a stunning and practical choice for homeowners looking to elevate their living spaces. Whether for ambiance or heating, the GBI25 provides an exceptional solution for enjoying the comfort of a stylish fire.

Hearth and Home Technologies GBI25 operating instructions Troubleshooting

Models: GBI25

I. TROUBLESHOOTING

GBI25 specifications