14 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Intellifire Ignition System

Sympton

Possible Cause

Corrective Action

1. The ignitor/module makes

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

noise, but no spark.

 

are connected to correct terminals on module and pilot assembly.

 

 

Reversed wires at the module may cause system to make sparking

 

 

noise, but spark may not be present at pilot hood.

 

 

 

 

b. Loose connections or elec-

Verify no loose connections or electrical shorts in wiring from mod-

 

trical shorts in the wiring.

ule to pilot assembly. Rod closest to pilot hood should be ignitor.

 

 

Verify connections underneath pilot assembly are tight; also verify

 

 

connections are not grounding out to metal chassis, pilot burner,

 

 

pilot enclosure, mesh screen if present, or any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to pilot hood. The gap should be approximately

 

 

.17 inch or 1/8 inch.

 

 

 

 

d. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

2. Pilot won’t light, there is no

a. Transformer installed cor-

Verify that transformer is installed and plugged into module. Check

noise or spark.

rectly.

voltage of transformer under load at spade connection on module

 

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connec-

Remove and reinstall the wiring harness that plugs into module.

 

tion in wiring configuration or

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

wiring harness.

Remove and verify continuity of each wire in wiring harness.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot lights but continues to

a. A shorted or loose connec-

Verify all connections to wiring diagram in manual. Verify connec-

spark, and main burner will not

tion in sensor rod.

tions underneath pilot assembly are tight. Verify connections are

ignite. (If the pilot continues to

 

not grounding out to metal chassis, pilot burner, pilot enclosure or

spark after the pilot flame has

 

screen if present, or any other metal object.

been lit, flame rectification has

 

 

not occurred.)

 

 

 

 

 

44

Heat & Glo • Bravo • 704-902 Rev. E • 7/08

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Heat & Glo LifeStyle 704-902 Troubleshooting, Intellifire Ignition System, Sympton Possible Cause Corrective Action
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704-902 specifications

The Heat & Glo LifeStyle 704-902 is a modern gas fireplace that exemplifies the marriage of cutting-edge technology and aesthetic design, making it a popular choice for homeowners looking to enhance their living spaces with warmth and style. This fireplace is particularly noted for its versatility and the ambiance it creates, turning any room into a cozy retreat.

One of the standout features of the LifeStyle 704-902 is its contemporary design, which often includes a clean and sleek look that can fit seamlessly into various home décor styles. It offers customizable trim options, allowing homeowners to personalize the fireplace to match their interiors perfectly. The large viewing area permits a panoramic view of the flame, creating an inviting focal point in the room.

Equipped with innovative technologies, the LifeStyle 704-902 ensures efficient heat distribution and energy consumption. The fireplace features a direct vent system, which uses outside air for combustion and expels exhaust gases outside, making it a safe and efficient option for heating. This system not only enhances safety but also provides improved indoor air quality.

The product is designed for user convenience, featuring easy-to-use controls, allowing homeowners to adjust the flame height and heat output effortlessly. The IntelliFire® ignition system is particularly noteworthy, as it provides reliable start-ups and can be operated with a remote control or mobile app, offering flexibility and ease of use.

In terms of efficiency, the Heat & Glo LifeStyle 704-902 excels with high Annual Fuel Utilization Efficiency (AFUE) ratings. This means that it converts a significant portion of the fuel it uses into usable heat, delivering optimal performance while keeping utility costs in check. Additionally, the fireplace can be equipped with optional fan kits that enhance air circulation, further increasing its heating capabilities.

Another characteristic of the LifeStyle 704-902 is its variety of decorative media options, such as logs, stones, and glass, which allow owners to customize the look of the firebox. This versatility ensures that the fireplace can adapt to individual tastes, making it a perfect addition to any home.

In summary, the Heat & Glo LifeStyle 704-902 combines modern aesthetics, innovative technologies, and customizable features to deliver an exceptional heating solution. Its efficiency, ease of use, and design flexibility make it a leading choice for those seeking comfort and style in their homes.
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