Other Information

Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499~SONY (7669) (Canadian residents only).

Problem

Possible Remedies

 

No picture

Make sure the projection TV’s

power cord is connected securely to the wall outlet.

(screen not lit),

Push the power button on the front of the projection TV.

no sound

Check to see if the TV/VIDEO

setting is correct: when watching TV, set to TV,

and when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6. Try another channel. It could be station trouble.

The Parental Control feature is activated (see “Using the Parent Menu” on page 54).

cl If your projection TV does not turn on, and a red light keeps flashing, your projection TV may need service. Call your local Sony Service Center.

Remote control does not operate

Dark, poor or no picture (screen lit), good sound

Good picture,

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no sound

cl

 

cl

Cannot receive digital channels U (when a DTV receiver is

connected)cl

Cannot receive upper channels Cl (UHF) when using an antenna Cl

Batteries could be weak. Replace the batteries.

Press TV (FUNCTION) when operating your projection TV.

Make sure the projection TV’s power cord is connected securely to the wall outlet. Locate the projection TV at least 3-4 feet away from fluorescent lights.

Check the orientation of the batteries.

Adjust the Picture setting in the Video menu (see page 48). Adjust the Brightness setting in the Video menu (see page 48). Check antenna/cable connections.

Adjust the convergence again using FLASH FOCUS (see “Adjusting the Convergence Automatically - FLASH FOCUSTM-” on page 33).

Press MUTING so that “MUTING” disappears from the screen (see page 34). Make sure Speaker is set to ON in the Audio menu (see page 5 1).

Check the MTS setting in the Audio menu (see “MT9 on page 50).

Check the connections between the DTV receiver and the projection TV (see page 28).

Check your local listings to find out if you can receive digital broadcasts in your area.

Change Cable to OFF (see page 52).

Use Auto Program in the Channel menu to add receivable channels that are not presently in TV memory (see page 53).

No color

u

Adjust the Color settings in the Video menu (see page 48).

t-6

Only snow and noise

cl

appear on the screen

cl

 

El

 

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Dotted lines

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or stripes

El

Check the Cable setting in the Channel menu (see “Cable” on page 52). Check the antenna/cable connections.

Make sure the channel is broadcasting programs. Press ANT to change the input mode (see page 37).

Adjust the antenna.

Move the projection TV away from noise sources such as cars, neon signs, or hair- dryers.

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Sony KP-6lHS20 manual Troubleshooting, Connectedcl