TROUBLESHOOTING YOUR NEW PHONE
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom |
| Suggestion |
|
| |
The status light won't | • Make sure the AC adapter is plugged | |
come on when the | into the base unit and wall outlet. | |
handset is placed in | • Make sure the handset is properly | |
the base unit. | seated in the base unit. | |
| • Make sure the charging contacts on the | |
| handset and base unit are clean. | |
|
| |
The audio sounds | • Make sure that the base unit antenna is | |
weak and/or scratchy. | in a vertical position. | |
| • Move the handset and or base unit to a | |
| different location away from metal | |
| objects or appliances and try again. | |
| • Press chan | to help eliminate |
| background noise. | |
| • Make sure that you are not too far from | |
| the base. |
|
|
| |
Can't make or receive | • Check both ends of the base unit | |
calls. | telephone line cord. | |
| • Make sure the AC adapter is plugged | |
| into the base unit and wall outlet. | |
| • Disconnect the AC adapter for a few | |
| minutes, then reconnect it. | |
| • Reset the digital security code (See page | |
| 20). |
|
| • Make sure | talk is pressed. |
|
| |
The handset doesn't | • The battery pack may be weak. Charge | |
ring or receive a page. | the battery on the base unit for | |
| hours. |
|
| • The handset may be too far away from | |
| the base unit. | |
| • Place the base unit away from | |
| appliances or metal objects. | |
| • Reset the digital security code (See page | |
| 20). |
|
|
|
|
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