Heat & Glo LifeStyle VRTIKL-AU manual Troubleshooting, Electronic Ignition System

10 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Electronic Ignition System

	Symptom		Possible Causes	Corrective Actions
1.	No transmission, motor		Receiver must learn	Press and hold the receiver’s reset button until you hear 2 acoustic
	does not turn.		new code.	signals. After the second longer acoustic signal, release the reset
		A.		button and within the subsequent 20 seconds, press the down arrow
				on the remote handset until you hear an additional long acoustic
				signal confirming the new code is set.
2.	No ignition. No tone.	A.	Receiver	Replace receiver and reprogram code.
3.	No ignition; one 5 sec-	A.	ON/OFF switch is in	Push switch to ON position.
	onds continuous tone		OFF position.
	(7 shorts beeps might	B.	Loose wire.	Secure wire.
	be heard prior to the 5	C.	Receiver.	Replace receiver and reprogram.
	seconds tone).
		D.	Bent pins on 8 wire	Straighten pins on 8 wire connector.
			connector.
		E.	Valve.	Replace valve.
4.	No pilot flame and con-	A.	Air in the pilot supply	Purge the line or start ignition several times.
	trol continues to spark.		line.
		B.	Thermocouple circuit	Check polarity of the thermocouple wires.
			wired incorrectly.
		C.	No spark at pilot	Check spark gap, check wiring connection. Check for spark in loca-
			burner.	tion along cable.
		D.	Valve.	Replace valve. Do not over tighten.
		E.	Over tightened ther-	Replace valve and thermocouple interrupter.
			mocouple interrupter.
		F.	Receiver.	Replace receiver and reprogram code.
5.	Pilot is lit and control		Receiver.	Replace receiver and reprogram code.
	continues to spark. Valve
	shuts off after 10-30	A.
	seconds. Valve operates
	manually.
6.	Pilot is lit, sparking stops	A.	Thermocouple.	Replace thermocouple.
	if a flame is present.	B.	Low inlet pressure to	Confirm sufficient inlet pressure to the valve. Adjust or replace inlet
	Valve shuts off after 10-		valve.	regulator if necessary.
	60 seconds. Valve does	C.	Valve.	Replace valve. Do not tighten the thermocouple interrupter.
	not work manually.
7.	3 short beeps while the		Batteries are low.	Replace batteries - quality alkaline recommended. WARNING: Cre-
	motor turns.	A.		ating an electrical short between the batteries/battery box and metal
				parts of the appliance may render the receiver inoperable.
8.	Pilot flame lights but		Manual override	Turn Manual override know to ON position.
	there is no main gas	A.	know (if equipped) is
	flow.		in MAN position.
		B.	Valve turned don to	Turn flame to high fire by pressing up button on remote handset.
			pilot flow.
		C.	Low inlet pressure to	Confirm sufficient inlet pressure to the valve. Adjust or replace inlet
			valve.	regulator if necessary.
		D.	Valve.	Replace valve.
9.	Pilot sparks, but pilot will		Correct gas supply.	Verify that incoming gas line ball valve is “open”. Verify that inlet
	not light.	A.		pressure reading is within acceptable limits, inlet pressure must not
				exceed 5 kPa.
		B.	Ignitor gap is too	Verify that spark gap from ignitor to pilot hood is .43 cm.
			large.
		C.	Module is not	Verify module is securely grounded to metal chassis of stove.
			grounded.

32 Heat & Glo • VRTIKL-AU • 2123-900 • 7/07