Troubleshooting Guide, Telephone | Technicolor - Thomson 26955

TROUBLESHOOTING GUIDE

TELEPHONE

Problem	Solution
No dial tone	•	Check installation:
		— Is the base power cord connected to a working outlet?
		— Is the telephone line cord connected to the base unit
		and the wall jack?
	• Connect another phone to the same jack; the problem might
		be your wiring or local service.
	• Is the cordless handset out of range of the base?
	• Make sure the battery is properly charged (12 hours).
	• Is the battery pack installed correctly?
	•	Did the handset beep when you pressed theTALK button?
		Did the IN USE indicator come on?The battery may need to
		be charged.
	• Place the cordless handset in the cordless handset charger
		for at least 20 seconds.

Dial tone is OK,	•	Make sure theTONE/PULSE switch on the base is
but can’t dial out		correctly set .

Cordless handset does	•	Make sure the RINGER switch on the cordless handset is
not ring		turned to ON.
	• Move closer to the base.The handset may be out of range.
	• You may have too many extension phones on your line.Try
		unplugging some phones.
	• Check for dial tone.

You experience static,	•	Change channels.
noise, or fading in and out	•	Move closer to base (cordless handset might be out of
		range).
	• Does the base need to be relocated? Make sure base is not
		plugged into an outlet with another household appliance.
	•	Charge battery.

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Technicolor - Thomson 26955 manual Troubleshooting Guide, Telephone

Contents

26955 FCC Registration Information Table of Contents Memory Introduction Voice Messaging Corded handset Handset cord Base Parts ChecklistBefore YOU Begin Make sure your package includes the items shown here Installation Desktop InstallationTONE/PULSE switch 115 Wall Mount Installation 156 Prog button Settings Press and release Prog again to store the language setting Setting the Local Area Code Press and release Prog until SET Time shows on the display Talk Volume Control USE Indicator Cordless Phone BasicsRedial USE indicator Speaker button Telephone OperationCheck the display to see who is calling Channel button Manual Channel SelectionDuration Counter Auto Standby Flash Ringer Volume SwitchRinger switch Ringer Volume switch Last Number Redial To redial the last number you dialedSpeaker button Hold Hold indicator Mute button Finding the HandsetMute Button Format button Privacy Mode Tone button Switch is set to PULSE, you can press the Tone button toTone button TONE/PULSE switch Format button Temporary Tone Dialing Is answered On the keypad, when your callInformation. When you hang up Rotary service Voice Messaging Voice Mail Speaker button indicator Mute indicator Hold button Mute button Setting a NEW Security Code from the Base Setting a NEW Security Code from Cordless Handset Using the Base Unit Speakerphone Speaker indicator Speaker buttonSpeakerphone Operation Making a Call with Speakerphone Receiving a Call with Speakerphone Handset to Speaker Press SPEAKER, then hang up the handset Switching Between Speaker and Handset Intercom Calling Using IntercomIndicatorbutton Intercom Operation INT button Advanced Intercom Features Hook switchIndicator Using Intercom While YOU have a Telephone Call Outside call is in progress Place your unit in Privacy modePress the Intercom or INT Button on the unit where To answer the intercom Press the PAGE/INTERCOM buttonPAGE/INTERCOM button Hold. At the base Make sure your unit is not in Privacy Mode Speaker button Memory Storing a NAME/NUMBER Memory MEM button Quick dial buttonsMemory button Page Button Format button Pause button Inserting a Pause Dialing SequenceREVIEWING, Changing or Deleting Stored Numbers MEM button Review button Button MEM button Review button Dial button For deletion. The display showsDelete the entry. Deleted is Displayed Speaker button Memory button Dialing a Stored Number During ReviewDialing a Stored Number Lift the corded handset, or press the Speaker button Chain Dialing from Memory Dialing a Quick Dial Number At the next access tone, press MEM and then At the next access tone, press Memory and thenMake sure the phone is on Press MEM and then press Receiving and Storing Call Records Caller ID Operation Reviewing Call Records NEW Call # Review button Format button Dialing a Caller ID Number Eleven digits Format Deleting ALL Caller ID Records Deleting the Current Caller ID Record Caller ID Errors Call Waiting Caller ID Changing the Battery Battery Safety Precautions General Product Care Handset Sound Signals Error Message Indicators Telephone Troubleshooting Guide Base and cordless Handset Battery Causes of Poor Reception Service Onlyorcompletethis FormPage Index Page For how long after your purchase Limited Warranty Model Box 1976, Indianapolis, Rev DOM E