Heath Zenith 4350 manual Troubleshooting Guide, Technical Service, product to store

TROUBLESHOOTING GUIDE

SYMPTOM	POSSIBLE CAUSE
Light will not	1.	Light switch is turned off.
come on.	2.	Bulbs are loose or burned out.
	3.	Fuse is blown or circuit breaker
		is turned off.
	4.	Daylight turn-off is in effect (re-
		check after dark).
	5.	Incorrect circuit wiring, if this is
		a new installation.
Light comes on	1.	Sensor may be installed in a
in daylight.		relatively dark location.
	2.	Sensor is in Test. (Set control
		switch to an ON-TIME position.)
Light comes on	1.	Sensor may be sensing small
for no apparent		animals or automobile traffic.
reason.		(Reduce sensitivity.)

SYMPTOM	POSSIBLE CAUSE
Light stays on	1.	There is a heat source like an
continuously.		air vent, dryer vent, or brightly-
		painted, heat-reflective surface in
		the coverage area. (Install shield
		on sensor in the direction of heat
		source.)
	2.	Sensor is in Manual Mode. (Switch
		to Auto.)
	3.	Sensor is in DualBrite® mode.
	4.	Sensitivity is set too high. (Reduce
		sensitivity.)
Light flashes on	1. Sensor is in the Test mode. (While
and off.		in TEST mode, light only stays on
		for 5 seconds.)
Light does not	1.	Nearby large, light-colored objects
stay on in Man-		reflecting light may trigger the
ual mode.		shut-off feature. Do not point other
		lights at the sensor.

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsup- port.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

FIVE YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor- rected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other ex- pendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.

598-1219-05