Heath Zenith SL-4290 Series Troubleshooting Guide, Technical Service, returning product to store

Models: SL-4290 Series

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TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2.

Bulb is loose or burned out.

 

3.

Fuse is blown or circuit

 

 

breaker is turned off.

 

4.

Daylight turn-off is in ef-

 

 

fect (recheck after dark).

 

5.

Incorrect circuit wiring, if

 

 

this is a new installation.

Light comes

1.

Light control may be in-

on in daylight.

 

stalled in a relatively dark

 

 

location.

 

2.

Light control is in Test

 

 

(Set control switch to an

 

 

ON-TIME position).

 

 

Light comes

1. Light control may be

on for no

 

sensing small animals or

apparent

 

automobile traffic (Reduce

reason.

 

sensitivity).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

Light stays

1. The sensor is pointed toward

on continu-

 

a heat source like an air

ously.

 

vent, dryer vent, or brightly

 

 

painted, heat reflective

 

 

surface (Reduce sensitivity).

 

2.

Light control is in Manual

 

 

Mode. (Switch to Auto.)

 

3.

Light control is in

 

 

DualBrite® mode.

 

4.

Sensitivity is set too high.

 

 

(Reduce sensitivity.)

 

 

Light flashes

1. Light control is in the Test

on and off.

 

mode and warming up

 

 

(Flashing is normal under

 

 

these conditions).

 

2. Heat being reflected from

 

 

other objects may be

 

 

affecting the sensor. (Re-

 

 

aim sensor.)

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045

ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model

Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

598-1277-02

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Heath Zenith SL-4290 Series Troubleshooting Guide, Technical Service, No Service Parts Available for this Product, Symptom