PARTS ORDERING
Procedure
1. Contact the Service Parts Department
Hill PHOENIX
1925 Ruffin Mill Road
Colonial Heights, Virginia 23834
Tel:
Fax:
2. Provide the following information about the part you are ordering:
•Model number and serial number of the case on which the part is used.
•Length of part, if applicable, I.E. 60”, 90”, 120”, or 150”.
•Color of part if painted, or color of polymer part.
•Whether part is for left hand or right hand application.
•Whether shelves are with or without lights.
•Quantity
*Serial plate is located on top flue panel on the left hand side of the case (See illustrations on page 3).
3.If parts are to be returned for credit, ask the Parts Department to furnish you with a Return Materials Authorization Number.
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