Useful Information

Symptom

Solution

 

 

 

Unable to select a certain channel

The channel may be blocked by the V-Chip feature or erased

 

 

with the add/erase feature.

 

 

 

Multiple images

The station may have broadcast difficulties. Try another

 

 

channel.

 

Use a highly directional outdoor antenna.

 

 

 

Poor color or no color

The station may have broadcast difficulties. Try another

 

 

channel.

 

Adjust the TINT and/or COLOR in the VIDEO menu.

 

 

 

No stereo or SAP sound from a known

Make sure the Audio source feature (in the AUDIO menu) is

MTS broadcast

 

MTS broadcastset properly.

 

 

 

The V-Chip password does not work

Change or reset your password.

(U.S. V-Chip system only)

 

 

 

 

 

The remote control does not operate

Make sure the TV • CBL • SAT • VCR • DVD mode is set

 

 

properly on the remote control.

 

Remove all obstructions between the remote control and the

 

 

TV.

 

The remote control batteries may be dead. Replace the

 

 

batteries.

 

 

 

The side panel buttons do not operate

Check the PANEL LOCK feature.

 

 

 

Digital broadcasting screen problem

Check the digital signal strength.

 

 

 

Closed Caption box appears with no text

Make sure the Closed Caption “Text Color” and “Background

 

 

Color” are not set to the same color (see page 35.)

 

 

 

Useful Information

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Hitachi 50HDA39 important safety instructions V-Chip system only