Troubleshooting
Use the following checklist for troubleshooting if you have problems with your LED TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS | |
TV does not | • Make sure the power cord is plugged in. | |
• Try another AC outlet. | ||
operate. | • Power is off, check fuse or circuit breaker. | |
| • Unplug unit for an hour, then plug it back in. | |
| • Station or Cable TV experiencing problems, | |
Poor sound | tune to another station. | |
• Check sound adjustments (Volume and | ||
or no sound. | ||
Mute). | ||
| • Check for sources of possible interference. | |
| • Station or Cable TV experiencing problems, | |
| tune to another station. | |
Poor picture | • Make sure channels are set into memory. | |
• Check antenna or Cable TV connections, | ||
or no picture. | ||
adjust antenna. | ||
| • Check for sources of possible interference. | |
| • Check picture control adjustments. | |
Poor | • Station or Cable TV experiencing problems, | |
tune to another station. | ||
reception on | • Make sure channels are set into memory. | |
some | • Station is weak, adjust antenna to receive | |
channels. | desired station. | |
| • Check for sources of possible interference. | |
| • Station or Cable TV experiencing problems, | |
| tune to another station. | |
Poor color or | • Make sure channels are set into memory. | |
• Check picture control adjustments. | ||
no color. | ||
• Check antenna or Cable TV connections, | ||
| adjust antenna. | |
| • Check for sources of possible interference. | |
Picture | • Station or Cable TV experiencing problems, | |
tune to another station. | ||
wobbles or | • Make sure channels are set into memory. | |
drifts. | • Cable TV company is scrambling signal. | |
| • Adjust antenna. |
SYMPTOMS | POSSIBLE SOLUTIONS | |
Digital |
| |
broadcasting | • Check digital signal strength. | |
screen | ||
problem. |
| |
No CATV | • Check all Cable TV connections. | |
• Set Air/Cable menu option to the Cable mode. | ||
reception. | • Station or Cable TV system problems, try | |
| another station. | |
Horizontal | • Check antenna connections, adjust or re- | |
or diagonal | ||
direct antenna. | ||
bars on | ||
• Check for sources of possible interference. | ||
screen. | ||
| ||
No reception | • Make sure Source option is in the appropriate | |
mode. | ||
above | ||
• If using antenna, check UHF antenna | ||
channel 13. | ||
connections. | ||
| ||
| • Batteries are weak, dead or inserted | |
| incorrectly. | |
No Remote | • Remote is out of range, move closer to TV | |
(within 15 feet). | ||
operation. | • Make sure Remote is aimed at sensor. | |
| • Confirm there are no obstructions between | |
| the Remote and the TV. | |
| • Make sure the power cord is plugged in. | |
TV shuts off. | • Sleep Timer is set. | |
• Power interrupted. | ||
| ||
| • TV station experiencing problems or program | |
Closed | tuned is not closed captioned. Try another | |
channel. | ||
Caption is | ||
• Check Cable TV connection or VHF/UHF | ||
not activated. | ||
antenna, reposition or rotate antenna. | ||
| • Set Closed Caption Decoder in the menu. | |
TV is not |
| |
shown in | • Select proper language in the menu options. | |
your | ||
language. |
|
ENGLISH
FOR CUSTOMER SERVICE, ADDITIONAL
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC. 3471 N. UNION DR.
OLNEY, ILLINOIS 62450
25
