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Linksys WPC54G manual Appendix A Troubleshooting, Common Problems and Solutions

Models: WPC54G

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Wireless-G Notebook Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Notebook Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the Wireless-G Notebook Adapter.

Make sure that the Wireless-G Notebook Adapter is properly inserted into the PC Card slot.

2.The Wireless-G Notebook Adapter does not work properly.

Reinsert the Wireless-G Notebook Adapter into the notebook’s PC Card slot.

For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager tab, and click on the Network Adapter. You will find the Wireless-G Notebook Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

Make sure that the notebook or desktop is powered on.

Make sure that the Wireless-G Notebook Adapter is configured with the same SSID and WEP settings as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Linksys WPC54G manual Appendix A Troubleshooting, Common Problems and Solutions

Contents

WIRELESS 2.4802GHz.11g Wireless-GUser Guide Notebook AdapterCopyright and Trademarks This User Guideword definition Table of Contents List of Figures Figure 6-21 EAP-MD5 Authentication Chapter 1 Introduction Welcomeadapter a device that adds network functionality to your PC What’s in this Guide? Appendix G Regulatory Information Wireless-G Notebook AdapterThis appendix supplies the Adapter’s regulatory information Appendix H Contact Informationssid your wireless networks name Chapter 2 Planning your Wireless NetworkNetwork Topology RoamingChapter 2 Planning your Wireless Network Wireless-G Notebook AdapterNetwork Layout Network LayoutPower Chapter 3 Getting to Know the Wireless-G Notebook AdapterWireless-G Notebook Adapter Chapter 3 Getting to Know the Wireless-G Notebook Adaptersoftware instructions for the computer Chapter 4 Software Installation and ConfigurationThe Installation Procedure bit a binary digit Figure 4-4 The Setup Wizard’s Ad-Hoc Mode ScreenWPA-PSK Figure 4-8 The Setup Wizard’s Congratulations Screen Proceed to “Chapter 5 Hardware Installation.”Wireless-G Notebook Adapter Chapter 4 Software Installation and ConfigurationConnecting the Adapter Chapter 5 Hardware InstallationChapter 6 Using the Wireless Network Monitor Accessing the Wireless Network MonitorLink Information Wireless Network Status encryption encoding data transmitted in a networkInternet traffic from your local area network byte a unit of data that is usually eight bits long Wireless Network StatisticsSite Information Site SurveyProfile Information ProfilesChapter 6 Using the Wireless Network Monitor Wireless-G Notebook AdapterCreating a New Profile 1. On the Profiles screen, click New to create a new profileClick Next to continue or Back to return to the previous screen IP Address - This IP Address must be unique to your network Page Wireless-G Notebook Adapter Figure 6-15 WPA-PSK Settings Figure 6-16 TKIP SettingsChapter 6 Using the Wireless Network Monitor WPA-PSKWPA RADIUS features WPA used in coordination with a RADIUS server. This should only be used when a RADIUS server is connected to the Router. WPA Radius offers the TKIP encryption method with dynamic encryption keys. It offers five authentication methods EAP-TLS, EAP-TTLS, EAP-MD5, EAP-PEAP, and LEAP EAP-TLS RADIUS EAP-MD5 You have successfully created a connection profile Common Problems and Solutions Appendix A Troubleshooting1. My computer does not recognize the Wireless-G Notebook Adapter 2. The Wireless-G Notebook Adapter does not work properlyWhat is the 802.11b standard? Can I play computer games with other members of the wireless network?What is the 802.11g standard? What 802.11b features are supported?What is infrastructure mode? What is ad-hoc mode?What is roaming? What is ISM band?What is DSSS? What is FHSS? And what are their differences? What is WEP?Would the information be intercepted while transmitting on air? Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks 1. Disable Broadcast 2. Make it unique 3. Change it often WPA-PSK. If you do not have a RADIUS server, Select the type of algorithm, TKIP or AES, and enter a password in the Passphrase field of 8-63 characters TCP/IP Appendix C Windows HelpShared Resources Network Neighborhood/My Network PlacesAppendix D Glossary Domain - A specific name for a network of computers Packet - A unit of data sent over a network Subnet Mask - An address code that determines the size of the network 802.11b CCK 11 Mbps, DQPSK 2 Mbps, DBPSK 1 Mbps 802.11g OFDM Appendix E SpecificationsAppendix F Warranty Information Appendix G Regulatory Information EC DECLARATION OF CONFORMITY EUROPE SAFETY NOTICES Appendix H Contact Information