Preface xv
Hitachi Universal Storage Platform V/VM Universal Volume Manager User’s Guide
Getting Help If you need to call the Hitachi Data Systems Support Center, be sure to
provide as much information about the problem as possible, including:
• The circumstances surrounding the error or failure.
• The content of any error messages displayed on the host system(s).
• The content of any error messages displayed by Storage Navigator.
• The USP V/VM Storage Navigator configuration information obtained by
using the FD Dump Tool
• The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator and/or logged at the host.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
• United States: (800) 446-0744
• Outside the United States: (858) 547-4526
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• Mail:
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