TROUBLESHOOTING
Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists after checking them.
FAQ when using for the first time
Refrigerator does not cool well enough or make ice when using for the first time
●It takes time to cool in summer or when a lot of foods are stored.
→It may take more than 4 ～ 24 hours to cool fully immediately after installing.
●When using for the first time, it takes time to make ice because ice making starts after cooling fully. It may take more than 24 hours to make ice according to the amount of food and the way of packing it.
→Open/close the door quickly and/or minimize the number of times of opening and closing the door.
→Allow clearance between each food in each compartment.
When this happens
Please check. This is the cause.
Control Panel does not respond.
Control Panel does ●Is“Button Look”selected by using the lock function on the panel for operation? 
Pg.38
not respond. ●Is Refrigerator Compartment Door open? Operate after closing it.
Automatic ice making is not properly performed.
Ice cannot be | ●Is the“OFF”lamp on the control panel in the Refrigerator Compartment turned off? |
|
| Pg.45 | ||||||
| ||||||||||
| ||||||||||
●Is the water supply container pushed in beyond the "Container set position"? |
| Pg.44 |
| |||||||
made at all. |
|
| ||||||||
●Is anything other than ice stored in the Ice case? |
|
| Pg.45 |
|
|
|
| |||
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
| ||
| ●Do you open the door frequently or store a large amount of food at a time? |
|
|
|
| |||||
| Refrigerator may not cool fully. |
|
|
|
|
|
| |||
It takes a long time | →Minimize the number of times of opening and closing the door until it cools fully. |
|
|
|
| |||||
to make ice. | →Allow clearance as much as possible between each stored food. |
|
|
|
| |||||
●It may take more than 4 hours to make ice in winter. |
|
|
|
|
|
| ||||
There is no ice in |
|
|
|
|
|
| ||||
●Immediately after turning on the“ICE MAKER (QUICK/NORMAL)”indicator lamp from the state | ||||||||||
the ice tray. | ||||||||||
where“OFF”indicator lamp is on, it may take longer than usual to make ice. |
|
|
|
| ||||||
|
|
|
|
| ||||||
| ●Does any food or package caught in the door prevent the door from closing completely? | |||||||||
| →Check that there is not any space between the door seal and its contact surface when the door is closed. | |||||||||
|
|
|
|
|
|
|
|
|
| |
Projection is | ●It is frozen water collected in the ice tray groove. It does not indicate any trouble. |
|
|
|
| |||||
generated on ice. |
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
| ||
| ●Ice naturally becomes small or sticks mutually if ice is stored for a long term. |
|
|
|
| |||||
Stored ice rounds. | ●Do you open the door frequently or store a large amount of food at a time? As a result, |
| ||||||||
Ice sticks together. | temperature in the refrigerator rises and stored ice becomes small or sticks together. |
| ||||||||
●The door or the drawer compartment may not temporarily have been closed completely.
●Small ice may be made if only a small amount of water remains in the water supply container. Small ice is made. → Add water until water level reaches to the
Pg.44
●Ice stuck together may be made if the amount of water supplied to the ice tray is not even.
Ice stuck together | Add water until water level reaches to the | |
Pg.44 | ||
is made. | ||
●If the ice tray is damaged, ice may not be easily separated from the ice tray and ice stuck together | ||
| ||
| may be made. If same trouble occurs many times, consult your dealer and replace the ice tray. |
| ●It is because the fine air bubble in water is contained in ice. | |
There is white | →It does not indicate any trouble. | |
● Did you use mineral water to make ice? | ||
impurity in ice. | ||
→Mineral contained in water may freeze and become white impurity in ice. It may remain after | ||
| ||
| thawing in water, but it is harmless. |
●Is“QUICK”or“NORMAL”display of“NORMAL”turned on?
Ice tray frame | →Ice tray frame cannot be drawn while making ice with the Automatic ice maker. Turn off the | |||
“NORMAL”lamp. | ||||
cannot be drawn | ||||
If the lamp starts flashing, wait 20 seconds until the lamp is turned off and draw the frame after | ||||
| ||||
| that. |
| Pg.51 | |
|
| |||
|
| |||
52
