Additional Information
Troubleshooting
If you experience any of the following difficulties while using the player, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.
The power is not turned on.
/If the indicator above the POWER button is not lit, check that the AC power cord is connected securely.
There is no picture.
/Check that the player is connected securely.
/The video connecting cord has broken down. Replace it with a new one.
/Make sure you connect the player to the video input connector on the TV. (page 6)
/Make sure you turn on the TV.
/Make sure you select the video input on the TV so that you can view the pictures from the player.
There is no sound.
/Check that the player is connected securely.
/The audio connecting cord has broken down. Replace it with a new one.
/Make sure you connect the player to the audio input connectors on the amplifier. (page 6)
/Make sure you turn on the TV and the amplifier.
/Make sure you select the appropriate position on the amplifier so that you can listen to the sound from the player.
/The player is in pause mode or in
/Fast forward (FF1 or FF2) or fast reverse (FR1 or
FR2) is performed. Press Æ to return to normal play mode.
/When you connect the player to an amplifier with a digital connector and play a DVD, set “DVD DIGITAL OUT” in “INITIAL SETUP” to “PCM” in the menu. When you play a VIDEO CD, set “VIDEO CD DIGITAL OUT” in “INITIAL SETUP” to “ON” in the menu.
/Select the appropriate setting of “DOWNMIX” in “INITIAL SETUP” for your amplifier.
The remote does not function.
/Remove any obstacles between the remote and the player.
/Use the remote near the player.
/Point the remote at the remote sensor g on the player.
/Replace all the batteries in the remote with new ones if they are weak.
The picture noise appears.
/Clean the disc.
/This player features the copy protection function developed by Macrovision. Copy protection signals are recorded on some DVDs. When you play these discs, the picture noise will appear on some TVs and projectors.
/The picture noise appears when the player is connected to the TV via the video deck.
Do not connect the player to the video deck. Connect the player directly to the TV. (page 7)
The picture noise appears when you record and play the picture of the DVD on a video deck.
/This player features the copy protection function developed by Macrovision. Copy protection signals are recorded on some DVDs. When you play and record the pictures of these discs on a video deck, the picture noise appears.
The sound noise comes out.
/Clean the disc.
The disc does not play.
/There is no disc inside (“INSERT DISC” appears on the TV screen).
Insert a disc.
/Insert the disc with the playback side facing down on the disc tray correctly.
/Place the disc on the disc tray correctly.
/Clean the disc.
/The player cannot play
/Check the region code of the DVD. (page 4)
/Moisture has condensed inside the player. Remove the disc and leave the player turned on for about an hour. (page 45)
The player does not play from the beginning when playing
adisc.
/Any menu items in “PLAY MODE” are set to “ON.”
Select “ALL OFF.” (page 41)
/Resume Play is performed.
Press p on the front panel or on the remote before you start playing. (page 36)
/A title menu or a DVD menu automatically appears on the TV screen when you play your DVD, or a menu screen automatically appears on the TV screen when you play your VIDEO CD with PBC functions.
The player starts playing the DVD automatically.
/The DVD features the auto playback function.
Stopping playback, Search,
/Depending on the disc, you may not do some of the operations above.
