StarBoard | Appendix | |
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3.Appendix
3.1Troubleshooting
First, check adjustments and handling methods and check for poor cable connections. Those are often the causes of problems when nothing is actually broken.
Screen
In this case | Check this | And do this |
PC screen does not | Is the PC power on? | To deal with problem see the PC |
display on StarBoard. |
| manual and other documentation. |
| Is the RGB cable connected | Connect the RGB cable correctly. (For |
| to the PC and StarBoard | details on how to connect, see “1.4.3 |
| properly? | Connection Procedure” on page |
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| this User’s Guide.) |
| For laptop PCs, is external | Connect cable after starting up the PC, |
| (RGB) output selected? | or switch to external (RGB) output at |
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| the screen display mode settings. |
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| (Method of switching differs by PC. |
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| For instructions, see the PC manual and |
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| other documentation.) |
| Was LCD and monitor | Set so LCD and monitor are both |
| switching done right (may | selected, or that just the monitor is |
| be assigned to a function | selected. (For details on selection, see |
| key)? | the PC manual and other |
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| documentation.) |
| Other | Contact technical support. |
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StarBoard |
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In this case | Check this | And do this |
StarBoard is not | Is the USB cable connected | Connect USB cable to PC. (For details |
recognized. | properly? | on how to connect, see “1.4.3 |
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| Connection Procedure” on page |
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| this User’s Guide.) |
| Was system startup done in | Start up system in proper order. (For |
| the proper order? | details on how to start up the system, |
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| see ”2.1 Turning the StarBoard On” on |
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| page |
| StarBoard Software may be | Uninstall StarBoard Software, and then |
| damaged or did not install | reinstall. (For details on how to install |
| correctly. | StarBoard software, see “StarBoard |
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| Software Installation” in StarBoard |
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| Software x.x User’s Guide) |
| Other | Contact technical support. |
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