StarBoard T-19WX

 

Appendix

 

 

 

 

 

 

 

Stylus pen-related problems

 

 

 

 

In this case

Check this

And do this

 

 

Stylus pen does not operate.

StarBoard Software may be

Uninstall StarBoard Software, and

 

 

 

 

damaged or may not be

then reinstall. (For details on how to

 

 

 

 

installed correctly.

install StarBoard software, see

 

 

 

 

 

“StarBoard Software Installation ” in

 

 

 

 

 

StarBoard Software x.x User’s Guide)

 

 

 

 

Is battery worn out?

Replace stylus pen battery.

 

 

 

 

 

(For details on how to change the

 

 

 

 

 

battery, see “2.2.4 Changing the

 

 

 

 

 

Battery in the Stylus Pen” on page 2-4

 

 

 

 

 

of this User’s Guide.)

 

 

 

 

Is pen tip worn down?

Check if the pen tip is worn down or

 

 

 

 

 

is too short.

 

 

 

 

 

(For details on how to replace the

 

 

 

 

 

stylus pen tip, see “2.2.5 Replacing

 

 

 

 

 

the Stylus Pen Tip” on page 2-5 of this

 

 

 

 

 

User’s Guide.)

 

 

 

 

Are there any electronic

This product is susceptible to

 

 

 

 

devices located nearby the

electromagnetic noise, so use the

 

 

 

 

StarBoard such as

StarBoard away from devices that

 

 

 

 

microwave ovens or radio

emit noise.

 

 

 

 

transmitters that emit

 

 

 

 

 

electromagnetic noise?

 

 

 

 

 

Other

Restart Windows and StarBoard

 

 

 

 

 

Software.

 

 

 

 

 

Contact technical support.

 

 

Stylus pen tip and pen

Did you calibrate the pen

Calibrate the pen position correctly.

 

 

cursor positions do not

position correctly?

(For details on how to calibrate the

 

 

match.

 

pen, see “Calibration” in the

 

 

 

 

 

StarBoard Software x.x User’s Guide)

 

 

 

 

Other

Contact technical support.

 

 

 

 

 

 

 

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Hitachi T-19WX warranty Appendix, Stylus pen-related problems This case Check this Do this