Total Connect Online Help Guide

Event History

This category displays a history of email events, user SMS requests, video captures, and other actions that have occurred. Various drop-down fields are available to filter the event history.

Click here to restore hidden events.

You can hide unimportant events by clicking here.

Click here to add a note.

Click here to play a video clip.

When a video clip is displayed, a player window appears. You have up to 100 MB of storage or about 100 clips. When that capacity is reached, the oldest files will be deleted to make room for the most current files.

In addition to the normal play and pause buttons, you can lock and unlock a particular video clip or snapshot. Locking ensures the selected video event is retained and not deleted.

This allows you to save the video clip or snapshot(s) to your local PC.

Logout

Used to exit the Total Connect website.

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