Total Connect Online Help Guide

Remote Access

This category enables you to access and control your security system using an emulated keypad.

To access your security system use the drop-down menu to select the security system. Then click Launch Keypad. (If Java needs to be installed or updated on your PC, you will be prompted to install it. Simply follow the on-screen prompts.)

If your remote access account has been configured by the dealer as a Full Control keypad (AUI, Advanced User Interface) you will access a keypad with tabbed windows allowing additional control of your security system.

If your remote access account has been configured by the dealer as a Keypad Only or LYNX Keypad, a keypad with NO tabs will appear. With either remote keypad, functions are performed in the same manner as on a local keypad, however you CANNOT initiate panics. (Refer to your control panel user guide for operating the system.)

Below are examples of these keypad types:

Full Control Keypad with tabsKeypad with no tabs (LYNX keypad shown)

When the Launch Keypad button is clicked, first an applet window appears. For those systems that utilize a Full Control keypad, a security screen appears prompting for your 4-digit system user code. After entering the code and clicking OK, you will access the Full Control keypad interface. Otherwise, for systems that utilize a keypad with no tabs (such as the LYNX) the keypad will immediately appear.

Notes:

On the LYNX keypad, if a loss of AC power occurs at the security system; the green Ready LED becomes yellow, and the red Armed LED becomes pink. Additionally, the AUX button does not function.

If a "CONNECTION LOST" message appears, close the applet screen, and click Launch Keypad again.

For systems that are configured with a Full Control keypad, a security screen will appear whenever you attempt to remotely access your security system. Enter your 4-digit security system user code and click OK.

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