Solving Common Technical Issues
No Video ❐ Check that the power supply voltage is within the operating specifications for your camera model. See Specifications for details.
❐Check the video signal connections are correct.
❐Check for a loose connection.
Fuzzy Video | ❐ Check that the video ground connections. |
| ❐ Check for ground loops. |
Image has a | ❐ Select the Wide Dynamic Preset that gives you the best picture for your scene. If you still |
white cast | have the problem, go to the CUSTOM menu and reduce the dynamic range slider to a |
| lower value. Using the VIEWING menu, set the resolution to High and Sharpness to |
| Normal or to Sharp. |
Which | ❐ The WDR presets consist of 3 main |
preset is | scene with spot glare. Depending on the scene, you can narrow down your choice to the |
right? | presets within each of these groups. Most applications can use the full scene presets— |
| INDOOR or |
| If the area of interest is primarily in the center of the scene, use the ATM, LOADING DOCK, |
| or LOBBY presets. |
| For scenes in which there are hot spots of illumination and angle of view, the GAMING |
| and LICENSE PLATE presets will offer the best picture quality for seeing the objects of |
| interest. |
Changing | ❐ The WDR presets set the dynamic range, the exposure, sharpness, and the AGC level. |
AGC value | Changing any of these changes the WDR preset to Custom. The preset that you selected |
affects WDR | was still loaded, except that the AGC had changed, thus customizing your setup. Custom |
preset | allows you to modify the dynamic range and exposure of the preset. |
|
Call Honeywell Technical Support for additional assistance (see Warranty and Service).
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