5. TROUBLESHOOTING
PROBLEM | POSSIBLE REASON | POSSIBLE SOLUTION | ||
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Cleaner won’t run | 1. | Power cord not firmly plugged | 1. | Plug unit in firmly. |
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| into outlet. |
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| 2. | Blown fuse or tripped breaker. | 2. | Check fuse or breaker in home. Replace fuse/ |
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| reset breaker. |
| 4. | Thermal Protector activated. | 4. | Unplug and allow cleaner to cool for 30 minutes. |
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| (This willl reset the thermal protector) |
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Cleaner won’t pick | 1. | Blockage in air flow passages. | 1. | Clear blockage - Pg. 16. |
up or low suction | 2. | Dirt cup full. | 2. | Empty dirt cup - Pg. 9. |
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| 3. | Agitator Brush Roll worn. | 3. | Replace Agitator Brush Roll - Pg. 10. |
| 4. | Broken or worn belt. | 3. | Replace belt - Pg. 12. |
| 5. | Clogged filter. | 5. | Remove filter and clean - Pg. |
6.Nozzle/dirt passage hose clogged. 6. Remove lower hose; remove obstruction - Pg. 16.
7.Carpet height setting is incorrect. 7. Set carpet height adjustment to appropriate setting for carpet being cleaned - Pg. 6.
| 8. Agitator Brush Roll is OFF. | 8. | Step on pedal to turn Agitator Brush Roll on - | |
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| Pg. 6. |
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Dust escaping | 1. | Dirt cup full. | 1. | Empty dirt cup - Pg. 9. |
from cleaner | 2. | Dirt cup not installed correctly. | 2. | Review dirt cup removal & replacement - |
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| Pg. 9. |
| 3. Hose not installed correctly. | 3. | Review hose installation - Pg. 4. | |
| 4. Filter not installed completely. | 4. | Review filter removal & replacement - Pg. | |
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Headlight not | 1. | Bulb burnt out. | 1. | Replace bulb - Pg. 10. |
working | 2. | Loose electrical wires. | 2. | Call |
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| Hoover® dealer. |
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Cleaner is difficult | 1. | Carpet height setting is incorrect. | 1. | Set carpet height adjust lever to appropriate |
to push or won’t |
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| setting for carpet being cleaned - Pg. 6. |
move forward |
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Powered Hand Tool | 1. | Too much pressure being applied | 1. | Continue using tool applying light pressure. |
Brush Roll won’t |
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turn | 2. | Blockage in turbine channel. | 2. | Remove blockage - Pg. 16. |
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| 3. Broken or worn belt. | 3. | Replace belt - Pg. 13. | |
| 4. Low cleaner suction. | 4. | Check items under “Cleaner won’t pick or low | |
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| suction.” |
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Smoky/burning smell | 1. | Belt broken or stretched. | 1. | Replace agitator brush roll belt - Pg. 12. |
detected |
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