D ISHWASHER
Troubleshooting
Caution
-Do not forget that repairs should be carried out by a qualified specialist. Improper repairs can lead to considerable equipment damage, as well as danger to the user.
-The dishwasher must first be disconnected from the electricity supply before any repairs or other work can be carried out. Switch off at the mains socket and water supply and remove the plug.
Resolving minor problems yourself.
Experience has shown that you can resolve most problems that arise during normal daily usage yourself, without having to call out a service engineer. Not only does this save costs but it also means the appliance is available for use again that much sooner. The following list of common occurences and their remedies should help you identify the causes of most problems.
If the dishwasher won't
start, check...
Is the dishwasher plugged in at the electricitysocketandswitchedon? Isthereapowerfailure,checkother appliances.
Checkthefuse.
Isthewatersupplytapturnedon? Is the water inlet hose connected properly?
Is the pressure of the water supply sufficient?
Istheinlethosekinked?
Isthefilteronthewatersupplyhose blocked?
Is the dishwasher door not closed properly?
If the dishes fail to dry or
remain dirty, check...
there isrinseaidinsidetherinseaid container.
the rinse aid dispenser setting is correct.
the detergent being used is of good quality and has not lost its effectiveness(forexample,through incorrect storage, with the box left open).
If the dishes show signs of streaking, staining etc. check...
therinseaiddispensersettingisnot settoohigh.
Error messages
Yourdishwasherisequippedwithasafety systemwhichisabletodetectoperating faults.
These faults flash up on the display by several codes consisting of letters and numbers.
Takeanoteofthecodes,turntheappli- anceoffandcallHotpointServicefortech- nicalassistance(seebackpage).
Tap off alarm
IftheH2Ocodeisflashingonthedisplay withalongseriesofprolongedbeeps,it meansyouhaveforgottentoturnthewa- ter tap on.
If after all the checks, the appliance stilldoesnotoperateortheproblem persists, call Hotpoint Service (see
KEYCONTACTS,backpage)and informthemof:
N)writtenontheratingplate located on the inner edge of the door.
Switch off at the mains socket and remove the plug. Turn off the water supply.
If water remains inside the
dishwasher, check...
thedrainhoseisnotkinked.
thedrainsyphonisnotobstructed. thedishwasherfiltersarenotclogged.
If the dishes are not being
cleaned properly, check...
thecorrectamountofdetergenthas beenadded.
there is regenerating salt in the salt container. thedisheshavebeenloadedcorrectly. theselectedprogrammeissuitable forthetypeofdishesandthedegree ofsoiling.
all filters are clean and positioned correctly.
the spray arm nozzles are not obstructed.
there is nothing obstructing the rotationofthesprayarms.
Detergent compartment lid
can not be closed, check...
hasthecompartmentbeenoverfilled? is the mechanism clogged with remnantsofdetergent?
If there are visible traces of rust inside the tank, check...
the cap off the salt container is securely closed and that the water softnersettingiscorrect.
the correct amount of detergent is beingused.Certaindetergentscan bemorecorrosivethanothers. thetankismadeofsteelandtherefore any rust marks are due to external elements(fragmentsofrustfromthe tankpipes,pots,cutleryetc.)Special productsarecommerciallyavailable toremovesuchmarks.
...During washing
Unusualamountoffoamiscreated:
Dishwasher stops suddenly duringawashcycle:
-Therehasbeenapowercut.
-Watersupplyhasbeeninterrupted.
Knocking sound can be heard insidethedishwasher:
-A spray arm is knocking against dishes.
Rattlingsoundanbeheardinside thedishwasher:
-Crockery has not been stacked properly.
Knocking sound can be heard comingfromtheinletvalves:
-Thisiscausedbythewaythewater pipesarelaidadithasnoeffectupon thewaythedishwasherfunctions.
Turnonthewatertapandthedishwasher willstartafterafewminutes.
IfyouarenottherewhentheH2Ocode appears,theappliancewillswitchtoalarm modeandthecodeAL06willflashonthe display.
Turn the dishwasher off by keeping the
Clogged filter alarm
If the dishwasher is blocked and code AL05 appears, this means the filter is clogged.
TurnthedisplayoffbykeepingtheStand- bybuttonpressedin,followcleaningin- structioninthe‘CareandCleaning’sec- tion.
When the filter is back in position, turn thedishwasherbackon.
Repeatyourwashcycleselectionsand presstheStartbutton.
Clogged filter alarm
Ifthewaterleakindicatorlight“Q”flashes, this means the dishwasher has a leak. Switchoffanddisconnectfromtheelec- tricitysupply.
Check for leaks in the tap and fill hose connections.
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