Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
Problem | Cause/solution |
w is flashing. | L The handset is too far from the base |
| unit. Move closer. |
| L The base unit’s AC adaptor is not |
| connected. Check the connections |
| (page 5). |
| L You are using the handset or base unit |
| in an area with high electrical |
| interference. |
| and use the handset away from |
| sources of interference. |
| L The handset registration is cancelled. |
| Register the handset to the base unit |
| (page 22). |
Problem | Cause/solution |
I cannot make or receive | L The base unit’s AC adaptor or |
calls. | telephone line cord is not connected. |
| Check the connections. |
| L If you are using a BT double adaptor to |
| connect the unit, remove the adaptor |
| and connect the unit to the phone wall |
| socket directly. If the unit operates |
| properly, check or replace the adaptor. |
| L The call bar feature is turned on. Turn it |
| off (page 15). |
| L You dialled a call restricted number |
| (page 16). |
| L The key lock feature is turned on. Turn |
| it off (page 11). |
| L The unit is not designed to be used with |
| rotary/pulse dialling services. |
The unit does not ring. | L The ringer volume is turned off. Adjust |
| the ringer volume (page 14). |
The handset display is | L The handset is not turned on. Turn the |
blank. | power on (page 7). |
The handset will not turn | L Make sure that the batteries are |
on. | installed correctly (page 7). |
| L Fully charge the batteries (page 7). |
I have changed the | L Change the display language |
display language to a | (page 10). |
language I cannot read. |
|
A busy tone is heard | L The handset is too far from the base |
when {C} is pressed. | unit. Move closer and try again. |
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