Useful Information
21
Noise is heard, sound
cuts in and out.
LYou are using the handset or base unit
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL (JetStream)
service, we recommend that you
contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter
installed. We do not recommend the
use of generic DSL/ADSL filters.
Contact your DSL/ADSL service
provider for details.
I fully charged the
batteries, but 7 still
flashes.
LClean the charge contacts and charge
again (page7).
LIt is time to replace the batteries
(page7).
I fully charged the
batteries, but the
operating time seems to
be shorter.
LClean the battery ends (S, T) and the
charge contacts with a dry cloth, and
charge again.
Problem Cause/solution
Caller information is not
displayed.
LYou must subscribe to a Caller ID
service. Contact your service provider/
telephone company for details.
LIf your unit is connected to any
additional telephone equipment,
remove and plug the unit directly into
the wall jack.
LIf you use a DSL/ADSL (JetStream)
service, we recommend that you
contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter
installed. We do not recommend the
use of generic DSL/ADSL filters.
Contact your DSL/ADSL service
provider for details.
LOther telephone equipment such as a
monitored Burglar Alarm or the modem
in the SKY Digital decoder may be
interfering with this unit. Disconnect the
other equipment and try again.
Caller information is slow
to display.
LDepending on your service provider/
telephone company, the unit may
display the caller’s information at 2nd
ring or later.
LMove closer to the base unit.
Problem Cause/solution
TG1311_1312_1313NZ(e).book Page 21 Tuesday, September 16, 2008 4:28 PM