Useful Information
Problem | Cause/solution |
Noise is heard, sound | L You are using the handset or base unit |
cuts in and out. | in an area with high electrical |
| interference. |
| and use the handset away from |
| sources of interference. |
| L Move closer to the base unit. |
| L If you use a DSL/ADSL (JetStream) |
| service, we recommend that you |
| contact your DSL/ADSL service |
| provider to have a DSL/ADSL Splitter |
| installed. We do not recommend the |
| use of generic DSL/ADSL filters. |
| Contact your DSL/ADSL service |
| provider for details. |
I fully charged the | L Clean the charge contacts and charge |
batteries, but 7still | again (page 7). |
flashes. | L It is time to replace the batteries |
| (page 7). |
I fully charged the | L Clean the battery ends (S, T) and the |
batteries, but the | charge contacts with a dry cloth, and |
operating time seems to | charge again. |
be shorter. |
|
Problem | Cause/solution |
Caller information is not | L You must subscribe to a Caller ID |
displayed. | service. Contact your service provider/ |
| telephone company for details. |
| L If your unit is connected to any |
| additional telephone equipment, |
| remove and plug the unit directly into |
| the wall jack. |
| L If you use a DSL/ADSL (JetStream) |
| service, we recommend that you |
| contact your DSL/ADSL service |
| provider to have a DSL/ADSL Splitter |
| installed. We do not recommend the |
| use of generic DSL/ADSL filters. |
| Contact your DSL/ADSL service |
| provider for details. |
| L Other telephone equipment such as a |
| monitored Burglar Alarm or the modem |
| in the SKY Digital decoder may be |
| interfering with this unit. Disconnect the |
| other equipment and try again. |
Caller information is slow | L Depending on your service provider/ |
to display. | telephone company, the unit may |
| display the caller’s information at 2nd |
| ring or later. |
| L Move closer to the base unit. |
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