16
TROUBLESHOOTING

The display is completely switched off

Have you checked whether:
• The main switch for the electricity to the apartment or
home has been turned off;
• The plug is properly inserted in the outlet;
• The outlet is adequate; try inserting the plug into another
outlet in the room;
• Check the fuse in the plug.

The motor does not start

Have you checked whether:

· 8 minutes have passed since you switched the appliance
on?
This model is in fact provided with a motor protection
control system which means that it will only start
approximately 8 minutes after being switched on.

The display is faintly lit

Check that:
· Invert the plug in the outlet to see if this still happens.

The refrigerator and the freezer do not cool

properly.

Have you checked whether:
• The doors do not close well or the seals are faulty;
• The doors are left open too long;
• the temperature setting is too hot (or not the best);
• The refrigerator or freezer is overfilled.

The food inside the refrigerator is freezing

too much

Have you checked whether:
· the temperature setting is too low (or not the best);
• The food is in contact with the back wall - which is the
coldest part.

The motor runs constantly

Have you checked whether:
· the SUPER COOL and/or SUPER FREEZE and/or ICE PAR-
TY functions are enabled;• The doors are not closed well
or have remained open too long;
• The ambient temperature is too high;
• The thermostat knob is not on the proper setting.

The appliance makes too much noise.

The gas refrigerant produces a slight noise even when the
compressor is not running (this is not a defect).
Have you checked whether:
• The refrigerator is level.
• The appliance was installed between cabinets or objects
that vibrate and make noise.
If after all the checks, the appliance still does not operate or
the problem persists, call Hotpoint Service (see KEY CON-
TACTS, back page) and inform them of: the type of prob-
lem, the abbreviation of the model name (Mod.) and the
relative numbers (S/N) written on the rating plate located at
the bottom left next to the vegetable crisper.
Never call on unauthorized technicians and always
refuse spare parts which are not originals.