Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance
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| Malfunction: | Possible causes / Solutions: | |
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| The dishwasher does not start. | • The plug has not been inserted into the electrical socket properly, or | |
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| there is no power in the house. | |
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| • The dishwasher door has not been shut properly. | |
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| • | A delayed start has been programmed ( see |
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| • The dishwasher cycle has not yet finished. | |
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| No water drains out from the | • | The water outlet hose is bent ( see Installation). |
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| dishwasher. | • | The drain duct is blocked. |
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| • The filter is clogged up with food residues . | |
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| The dishwasher makes | • | The dishes are rattling against each other or against the sprayer |
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| excessive noise. |
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| • | An excessive amount of foam has been produced: the detergent has |
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| not been measured out correctly or it is not suitable for use in |
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| dishwashers ( see Start - up and use). |
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| The dishes and glasses are | • | The level of the refined salt is low or the dosage setting is not |
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| covered in a white film or |
| suited to the hardness of the water ( see Rinse aid and salt). |
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| limescale deposits. | • The lid on the salt dispenser is not closed properly. | |
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| • The rinse aid has been used up or the dosage is too l ow. | |
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| • The crockery is made from | |
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| The dishes and glasses are |
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| streaked or have a bluish | • | The rinse aid dosage is too high. |
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| tinge. |
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| The crockery has not been dried | • | The rinse aid has been used up or the dosage is too low (see Rinse |
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| properly. |
| aid and salt). |
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| • The rinse aid dispenser setting is not high enough. | |
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| • | A wash cycle without a drying programme has been selected. |
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| The dishes are not clean. | • | The racks are overloaded ( see Loading the racks ). |
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| • The crockery has not been arranged well . | |
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| • The sprayer arms cannot move freely. | |
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| • The wash cycle is too gentle ( see Wash cycles ). | |
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| • | An excessive amount of foam has been produced: the detergent has |
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| not been measured out correctly or it is not suitable for use in |
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| dishwashers ( see Start |
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| • The lid on the rinse aid compartment has not been shut correctly. | |
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| • The filter is dirty or blocked ( see Care and maintenance). | |
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| • The refined salt level is low ( see Rinse aid and salt) . | |
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| No water enters the | • | There is no water in the mains supply. |
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| dishwasher/Shut off tap alarm. | • | The water inlet hose is bent ( see Installation). |
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| (several short beeps are emitted) | • | Turn on the tap and the appliance will start after a few minutes. |
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| (the 2 (Normal) and 3 (Soak) WASH | • | The appliance lock has been activated because no action was taken |
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| CYCLES indicator lights flash). |
| when the beeps sounded. Switch off the machine, using the ON/OFF |
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| button, turn on the tap and switch the machine back on after 20 |
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| seconds by pressing the same button. Re- programme the machine |
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| and restart the wash cycle. |
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| Water loading solenoid valve | • | Switch off the machine by pressing the ON/OFF button and switch it |
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| malfunction alarm |
| back on after a minute. If the alarm continues, turn off the water tap |
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| (the 2 (Normal) WASH CYCLE |
| to reduce the risk of flooding, remove the plug from the electrical |
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| indicator lights flash). |
| socket and call Assistance. |
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| Water inlet hose alarm/Water inlet | • | Switch off the appliance by pressing the ON/OFF button. Shut off |
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| filter blocked. |
| the water tap to eliminate the risk of flooding and remove the plug |
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| (the 1 (Intensive), the 2 (Normal) and |
| from the electrical socket. |
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| the 3 (Soak) WASH CYCLES |
| Make sure the wat er inlet filter has not become blocked by various |
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| indicator lights flash). |
| impurities . (see “Care and maintenance” chapter) . |
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