BEFORE YOU CALL FOR SERVICE…
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| PROBLEM | POSSIBLE CAUSE | |
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| OVEN WILL NOT WORK | • Plug on range is not completely inserted in the electrical outlet. |
| • The circuit breaker in your house has been tripped, or a fuse has been blown. |
| • Oven controls not properly set. |
| • Door left in locked position after cleaning. |
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OVEN TEMPERATURE | • The OVEN TEMP knob needs adjustment. See the Adjust the Oven |
TOO HOT OR TOO COLD | |
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FOOD DOES NOT ROAST | • Oven controls not properly set. See the Baking or Roasting section. |
OR BAKE PROPERLY | • Shelf position is not correct. |
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| • Incorrect cookware or cookware of improper size is being used. |
| • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat— |
| Do It Yourself section. |
| • Clock not set correctly. |
| • Aluminum foil used improperly in the oven. |
| • Oven bottom not securely seated in position. |
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FOOD DOES NOT | • Oven controls not properly set. See the Broiling section. |
BROIL PROPERLY | • Oven door and/or broiler drawer not closed. |
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| • Improper shelf position being used. See the Broiling section. |
| • Food is being cooked on a hot pan. |
| • Cookware is not suited for broiling. |
| • Aluminum foil used on the broiler pan grid has not been fitted properly |
| and slit as recommended. |
| • Oven bottom not securely seated in position. |
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OVEN WILL NOT | • Oven temperature is too high to set |
SELF CLEAN | to room temperature and reset the controls. |
| • Door latch handle not moved all the way to the right. |
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OVEN NOT CLEAN AFTER | • Oven controls not set properly. Review Operating the |
CLEAN CYCLE | • Heavily soiled oven requires 31⁄2 to 4 hours of cleaning time. |
| • Heavy spillovers should be cleaned up before starting clean cycle. |
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OVEN DOOR | • Turn the OVEN SET knob to OFF. Allow the oven to cool and |
ACCIDENTALLY LOCKED | then unlatch the door. |
WHILE BAKING |
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OVEN DOOR WILL | • Oven must cool below locking temperature. Do not lock the door with |
NOT UNLOCK | door latch except when using |
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STRONG ODOR | • Improper air/gas ratio in oven. Adjust oven burner air shutter. |
| • An odor from the insulation around the oven liner is normal for the first few |
| times oven is used. This is temporary. |
If you need more help…call, toll free: GE Answer Center®
800.626.2000
consumer information service
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