6 TROUBLESHOOTING

Basic Connection

Check that the Router is connected to your computers and to the

Checks

cable/DSL modem, and that all the equipment is powered on. Check

 

that the LAN Status and Cable/DSL Status LEDs on the Router are

 

illuminated, and that any corresponding LEDs on the cable/DSL

 

modem and the NIC are also illuminated.

 

Ensure that the computers have completed their start-up procedure

 

and are ready for use. Some network interfaces may not be correctly

 

initialized until the start-up procedure has completed.

 

If the link status LED does not illuminate for a port that is connected,

 

check that you do not have a faulty cable. Try a different cable.

 

 

Browsing to the

If you have connected your Router and computers together but cannot

Router

browse to the Router configuration screens, check the following:

Configuration

Confirm that the physical connection between your computer and

 

 

the Router is OK, and that the LAN Status LEDs on the Router and NIC

 

are illuminated and indicating the same speed (10Mbps or 100Mbps).

 

Some NICs do not have status LEDs, in which case a diagnostic

 

program may be available that can give you this information.

 

Ensure that you have configured your computer as described in

 

Chapter 3, Setting Up Your Computers. Restart your computer while it

 

is connected to the Router to ensure that your computer receives an IP

 

address.

 

When entering the address of the Router into your web browser,

 

ensure that you use the full URL including the http:// prefix (e.g.

 

http://192.168.1.1).

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HP 100 -G Router manual Basic Connection, Checks, Browsing to

100 -G Router specifications

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