•Vista/Vista, 64 bit/Windows 7: If you have the categorized Control Panel view, select Control Panel, select Hardware and Sound, and then select Device Manager. If you have the Classic view, select Control Panel, then select Device Manager.

3.Disconnect the USB cable.

4.Restart your computer.

5.Use the Add/Remove tool (in Windows Vista or Windows 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 1000 scanner driver.

6.Reinstall using the HP Software CD that came with your scanner.

7.Reconnect the USB cable.

Scanner operation problems

•Scanner will not turn on

•Scanner does not scan right away

•Scanner scans only one side of a two-sided page

•Scanned image is fuzzy

•Optimize scanning and task speeds

•The scan is completely black or completely white

•Scanned images are not straight

•Vertical black strips appear on the scanned image

•Scan files are too large

Scanner will not turn on

If the scanner will not turn on when you connect the USB cable to the computer, check the following:

•Be sure the USB cable is connected properly and the computer is turned on.

•The computer may have been unplugged. Check to see that the power cable of your computer has not become disconnected or unplugged from the power source. If you connect the scanner to a laptop, check if the laptop battery has power.

•The power supply of your computer may not be working.

°Check that the green LED on the power supply case is on.

°If the green LED is not on, ensure that power is available to the power outlet or surge protector that the power supply is plugged into.

°If power is available to the power outlet or surge protector but the green LED is still not on, the power supply might be defective. Contact the manufacturer of your computer for assistance.

Scanner does not scan right away

Make sure the computer is turned on and the USB cable is properly connected between the scanner and your computer.

Scanner scans only one side of a two-sided page

Verify the TWAIN-compliant application supports duplex scanning and that the duplex option has been selected.

Troubleshooting 15

Page 16 Page 18
Page 17
Image 17
HP 1000 Mobile manual Scanner operation problems, Scanner will not turn on, Scanner does not scan right away
Page 16 Page 18

1000 Mobile specifications

The HP 1000 Mobile is a portable computing device designed to meet the versatile needs of both casual users and professionals on the go. With its sleek design and powerful features, it appeals to a diverse range of customers, from students to business executives.

One of the standout characteristics of the HP 1000 Mobile is its lightweight design. Weighing in at a mere 3.5 pounds, this laptop is easy to carry around, making it an excellent choice for individuals who travel frequently or commute to work. Its slim profile allows it to seamlessly fit into backpacks or briefcases, ensuring that users can work or play wherever they go.

Performance is another key feature of the HP 1000 Mobile. Equipped with the latest Intel processor, it offers impressive speed and multitasking capabilities. This enables users to handle demanding applications, stream videos, and run multiple tabs without any lag. Additionally, it features ample RAM, which enhances its overall performance, making it suitable for various tasks ranging from document editing to graphic design.

The HP 1000 Mobile also comes with a vibrant display that delivers sharp visuals, making it ideal for watching movies or presentations. The high-definition screen ensures that images and texts appear crisp and clear, adding to the overall user experience. Furthermore, the laptop’s battery life is designed to last throughout the day, minimizing the need for frequent charging and allowing users to focus on their tasks without interruption.

Connectivity options are plentiful on the HP 1000 Mobile. It includes multiple USB ports, an HDMI port, and a headphone jack, making it easy to connect to peripheral devices. The inclusion of Wi-Fi and Bluetooth technology ensures that users can stay connected to the internet and other devices wirelessly, providing flexibility and convenience.

Lastly, the HP 1000 Mobile emphasizes user security with features like a fingerprint scanner and facial recognition technology. These measures protect sensitive data and provide peace of mind for users concerned about privacy.

In summary, the HP 1000 Mobile is a versatile and powerful laptop that combines portability, performance, and advanced features, making it an appealing choice for anyone in need of a reliable mobile computing solution.
Top Page Image Contents