An item loaded in the scanner jams repeatedly

yThe item might not meet the guidelines for acceptable originals.

yThe item might have something on it, such as staples or self-adhesive notes on the original that must be removed.

See also

Load originals

Clear jams from the scanner

To clear a paper jam:

1.Gently pull the paper from the scanner.

2.Smooth out any wrinkles caused by the jam.

3.Reinsert the paper to the paper feed slot.

4.Resume scanning.

See also

yClean the rollers and the scanner glass

yDocument loading tips

Troubleshooting 19