6 Product support

Accessibility options on this scanner include the ability to enable and disable scanner buttons. To enable or disable scanner buttons, please follow these steps:

1.After the HP Scanjet 1000 scanner driver has been installed successfully, the HP Button Utility icon will be displayed on the bottom-right corner of your system tray.

2.Right-click the HP Button Utility icon and check Disable. To enable scanner buttons, uncheck Disable.

See also

Where to get additional information

Getting assistance

In order to get the best results from your HP product, please consult the following HP support offerings:

1.Review the troubleshooting chapter in this guide.

2.See the HP online support website at www.hp.com/support, or contact your point of purchase. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, including the following features:

y Online chat and email access to qualified online support specialists y Software, firmware, and driver updates for your product

y Valuable product and troubleshooting information for technical issues

y Proactive product updates, support alerts, and HP newsletters (available when you register your product)

3.HP support by phone

y Support options and fees vary by product, country/region, and language. y Fees and policies are subject to change without notice. Please see

www.hp.com/support for the latest information.

4.Post-warranty period

After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty

If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or see the HP Care Pack Services at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions in your contract.

Where to get additional information

There are several sources of information that describe using the scanner and the scanning software.

20 HP Scanjet 1000 Scanner